Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Southampton
Established in 2008, Century IT Services has built a reputation as a trusted IT outsourcing partner for businesses across Hampshire, Dorset, Wiltshire, and West Sussex. Our team of certified professionals brings decades of combined experience in Microsoft server environments, cloud solutions, and cybersecurity. We specialise in delivering tailored IT support packages that integrate seamlessly with client operations, combining proactive monitoring with rapid response times. Our commitment to technical excellence is demonstrated through our Cyber Essentials accreditation and extensive track record of successful IT infrastructure projects.As a locally-based company, we prioritise personal relationships and long-term partnerships, treating each client's IT needs as an extension of our own business. Our approach combines cutting-edge technology with human expertise to deliver reliable, future-proof solutions that support business growth and digital transformation.
Services
Microsoft 365 Cloud
IT Installation
Fully Managed IT
Proactive Monitoring
IT Asset Management
VoIP Systems
GDPR Advice
IT Projects
Cyber Essentials
Finance Options
Details
- Year established: 2008
Highlights and features
- We offer 24/7 proactive IT monitoring using AI-powered systems
- Our team holds Microsoft specialist certifications with 34+ years industry experience
- We provide independent, vendor-neutral technology recommendations
- We guarantee rapid response times with local onsite support available
- We maintain 100% customer retention through personalised service delivery
Associations and certifications
- Cyber Essentials
What people say
Outstanding technical expertise
Rapid response times
Proactive service delivery
Long-term reliability
Personalised support
Services
Fully Managed IT Services
Our comprehensive IT management solution provides continuous monitoring, maintenance, and support for business systems. Utilising AI-powered tools, we proactively identify and resolve issues before they impact operations. This service includes automated patching, backup verification, and cybersecurity monitoring, ensuring optimal system performance and data protection. With 24/7 support and guaranteed response times, businesses benefit from reduced downtime and predictable IT costs.
Cloud IT Services
We deliver tailored cloud solutions including Microsoft 365 implementation and hosted email services. Our cloud infrastructure provides secure remote access, scalable resources, and business continuity capabilities. Services include cloud-hosted servers, data backups to UK-based centres, and spam filtering systems. We ensure seamless integration with existing systems while maintaining compliance with data protection regulations through encrypted storage and access controls.
Cyber Essentials Accreditation
We help businesses achieve Cyber Essentials certification through comprehensive security assessments and implementation support. Our services include vulnerability scanning, policy development, and technical verification to meet government standards. We provide both basic certification and enhanced verification options, ensuring organisations demonstrate their commitment to cybersecurity while protecting against common threats.
IT Installation Services
From network infrastructure to server deployment, our installation services cover complete IT system implementation. We handle hardware setup, software configuration, and structured cabling projects with minimal business disruption. Our engineers specialise in Microsoft server environments, VoIP systems, and secure network installations, ensuring reliable foundations for business operations.
Proactive IT Monitoring
Our proactive monitoring service uses advanced tools to track system health, security status, and performance metrics in real-time. We identify potential issues before they cause downtime, automatically resolving many problems through self-healing automation. This includes monitoring of antivirus protection, backup systems, and network infrastructure to maintain optimal operational efficiency.
People
Paul Marsh
Director
With over 34 years in managed IT services and Microsoft specialist qualifications, Paul leads technical strategy at Century IT. His expertise in enterprise systems and cybersecurity ensures clients receive cutting-edge solutions tailored to their business needs.
Rick Burt
Director
Rick brings extensive experience in network security and remote access technologies. His background in research and development drives innovation in our IT solutions, ensuring robust infrastructure design and implementation for complex business environments.
Darren Robertson
Director
Darren oversees service delivery with 20+ years of experience in enterprise IT. His Microsoft and Novell certifications, combined with practical implementation skills, ensure effective deployment of business-critical systems across diverse industry sectors.
Daniel Cooper
Service Delivery Team Leader
Daniel leads our technical support team with eight years of hands-on experience. His qualifications in IT communications and team leadership ensure efficient delivery of support services while maintaining high client satisfaction standards.
Connor Britton
IT Support Professional
Connor combines recent university education in computer science with practical experience in network infrastructure. His current studies in information networks position him at the forefront of emerging IT technologies and implementation practices.
Questions
What are the benefits of fully managed IT services?
Managed services provide proactive monitoring, expert support, and predictable costs while reducing downtime and improving security through continuous system maintenance and upgrades.
How does proactive monitoring protect my business?
Our AI-powered monitoring identifies and resolves potential issues before they impact operations, including security threats, system vulnerabilities, and performance bottlenecks.
What cybersecurity measures do you implement?
We deploy multi-layered protection including automated patching, endpoint security, email filtering, and Cyber Essentials-compliant configurations to defend against ransomware and data breaches.
Do you support remote working setups?
Yes, we implement secure remote access solutions, virtual desktops, and network segmentation to ensure safe and efficient home working environments.
What differentiates your IT support from competitors?
We combine local presence with enterprise-level expertise, offering personalised service from experienced engineers who understand both technology and business operations.
How do you handle IT emergencies?
Our 24/7 support team provides rapid response with guaranteed service levels, including immediate remote assistance and onsite visits when required.
