Business Details
25 Years
experience
Trusted IT Managed Services in Chorley
We are a UK-based Managed Service Provider with over 25 years of experience, offering tailored IT solutions to meet business needs. Since August 2024, we have operated as a subsidiary of FluidOne, a market-leading secure Connected Cloud Solutions firm, which has strengthened our IT Managed Services and expanded our reach within professional services. Our team forms genuine partnerships with clients, delivering proactive and personalized support that addresses specific requirements. We prioritize strategic guidance and technology solutions that enable businesses to focus on their core operations. Recognized as a top Managed IT Services Provider by independent B2B review site Clutch, our commitment to quality service and customer satisfaction remains unwavering.Our expertise spans IT Managed Services, Cloud Hosting, Disaster Recovery, and Cyber Security, with a focus on innovation and forward-thinking approaches. We serve Chorley IT Branch clients while acting as FluidOne's Chorley branch, maintaining a consistently high Net Promoter Score above industry standards. Our team combines technical expertise with a people-first approach, ensuring clients benefit from award-winning Connectivity and Communications solutions. We continuously monitor and report on SLA performance to maintain the highest standards of support. With a foundation built on integrity, quality, and customer-centric values, we empower businesses to thrive through technology.
Services
IT Managed Services
Cloud Hosting
Disaster Recovery
IT Security
LAN & WiFi
Backup as a Service
Infrastructure
End User Compute
Professional Services
Microsoft Office & Teams
Details
- Year established: 2001
Highlights and features
- We have over 25 years of experience in managed IT services.
- Our partnership with FluidOne expands access to industry-leading cloud solutions.
- We provide proactive monitoring and SLA-compliant technical support.
- Recognized as a top Managed IT Services Provider by Clutch.
- We offer 24/7 monitoring for critical hosting requirements.
What people say
Proactive and communicative
High-quality service
Responsive teammates
Technical experts
Solid process
Services
IT Managed Services
Our IT Managed Services provide continuous monitoring, technical support, and SLA-compliant issue resolution. The Service Desk logs and routes requests, assigning engineers to ensure timely fixes. We proactively manage infrastructure to minimize downtime, allowing businesses to focus on core operations while maintaining secure, scalable IT environments.
Cloud Hosting
Cloud Hosting offers fully managed, 24/7 monitored platforms with flexible SLAs. Tailored to individual needs, it allows easy scaling of compute, storage, and network resources. This service mitigates risks through robust security measures and ensures high availability, supporting businesses requiring adaptable hosting solutions for evolving demands.
Disaster Recovery
Disaster Recovery solutions protect against downtime that damages customer confidence and operational stability. We implement resilient systems to ensure rapid recovery from disruptions, safeguarding data integrity and minimizing business impact. This service is critical for maintaining competitiveness and long-term survival in any industry.
IT Security
IT Security focuses on protecting data availability, privacy, and integrity. We address intrinsic links between IT risk and organizational reputation through comprehensive security strategies. Services include threat mitigation, compliance management, and proactive monitoring to defend against cyber threats while ensuring regulatory adherence.
Backup as a Service
Backup as a Service offers cost-effective, secure data management solutions. We handle growing data volumes and mitigate malware risks through expert-led backups. This service improves data availability, reduces operational costs, and ensures reliable recovery options, supporting businesses in maintaining continuity during data loss incidents.
People
Mark Tunstall
Managing Director
Mark has led FluidOne Chorley since its inception in 2001, combining IT expertise with financial acumen to deliver strategic solutions for SMEs. He focuses on security, quality, and IT strategy while maintaining a passion for archaeology through metal detecting hobbies.
Alex Pimperton
Technical Director
Alex has served as Technical Director since 2010, providing strategic leadership after joining in 2006. With a Computer Science background, he addresses technical challenges for professional services clients. He enjoys outdoor activities with his family and competitive skiing.
Keith Davies
Operations Director
Keith oversees client-facing services with 15 years of IT industry experience. He specializes in delivering exceptional client experiences through strategic implementation. An avid hiker, he aims to complete all 214 Wainwright peaks in the Lake District by 2030.
Questions
What IT services does Chorley IT Branch offer?
We provide IT Managed Services, Cloud Hosting, Disaster Recovery, Cyber Security, Backup Solutions, and Infrastructure support tailored to business needs.
How does FluidOne partnership benefit clients?
As part of FluidOne, clients gain access to expanded cloud solutions, cyber security expertise, and nationwide professional services support.
Do you offer 24/7 IT support?
Yes, our Cloud Hosting and monitoring services operate 24/7 with SLA-compliant response times for critical hosting requirements.
How do you handle data security?
We implement comprehensive IT security measures protecting data privacy, integrity, and availability while addressing organizational risk and compliance requirements.
What industries do you support?
We specialize in professional services but support diverse sectors with tailored IT solutions for SMEs and mid-market businesses.
Can you help with cloud migration?
Yes, our Cloud Hosting and Modern Workplace services facilitate secure cloud migration with scalable infrastructure and Microsoft 365 integration.
