Business Details
21 Years
experience
Emergency
services
Trusted IT Support and Software Solutions in Bolton
AWK Computers is a long-established IT services provider specialising in computer network maintenance and security. We deliver comprehensive IT support solutions tailored to small and medium-sized enterprises across Bolton, Wigan, and surrounding areas. Our services include advanced remote system monitoring, on-site technical support, and guaranteed service level agreements for mission-critical infrastructure. With over two decades of combined experience in enterprise IT solutions, our team employs proven methodologies to design custom software applications that address specific business requirements.We prioritise network security through industry-leading firewall technologies from Watchguard, Fortinet, and Draytek, complemented by enterprise-grade antivirus protection from ESET and Sophos. Our data backup solutions combine secure cloud storage with disk-based off-site options to mitigate risks associated with data loss. As a trusted partner for businesses since 2005, we maintain our reputation through transparent communication, technical expertise, and a commitment to delivering cost-effective IT solutions that enhance operational efficiency and cybersecurity resilience.
Services
IT Support
Software Development
Data Backup
Network Security
Email Services
Web Hosting
Computer Repairs
Firewall Solutions
Cloud Backup
Details
- Year established: 2005
Highlights and features
- We have over 15 years' experience in enterprise IT solutions
- We provide guaranteed SLA with real-time server monitoring
- Our team uses proven software development methodologies
- We implement advanced network security with Watchguard firewalls
- We offer 24/7 emergency response for critical IT issues
What people say
Dependable and trustworthy
Quick to respond
Confidence and satisfaction
Proven expertise
Reliable solutions
Services
IT Support
Our IT support services combine remote diagnostics with on-site assistance for comprehensive technical solutions. We provide real-time monitoring of critical systems with guaranteed service level agreements. Our engineers deliver prompt resolution for network infrastructure, server maintenance, and desktop support issues across small and medium businesses.
Software Development
We create bespoke software solutions when off-the-shelf products prove inadequate. Our development process follows proven methodologies to deliver enterprise-grade applications within budget and schedule. Specialising in business automation tools and management systems tailored to specific organisational requirements while ensuring scalability and long-term maintainability.
Network Security
Our network security services implement multi-layered protection strategies using Watchguard and Fortinet firewalls. We combine gateway antivirus, intrusion prevention, and advanced threat detection systems to safeguard business data. Regular security audits and proactive monitoring help prevent breaches while maintaining compliance with industry standards.
Data Backup
We offer secure cloud backup solutions and disk-based off-site storage options for business continuity. Our systems provide automated backups with email notifications for verification. With real-time data replication and recovery options, we help businesses mitigate risks associated with data loss from hardware failure or cyber incidents.
Email Services
Our email services include Office 365 implementation and hosted Exchange solutions for seamless communication. We provide spam protection with ControlEmail management and secure email archiving for compliance purposes. These solutions ensure business continuity with enterprise-grade security and accessibility across multiple devices.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network maintenance, software development, data backup, cybersecurity solutions, and email services tailored to SMEs.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency response for critical IT issues with guaranteed SLA for maintenance customers.
Which areas do you serve?
We primarily serve Bolton, Wigan, Westhoughton, and surrounding areas in Greater Manchester.
What cybersecurity solutions do you implement?
We use Watchguard and Fortinet firewalls combined with ESET antivirus solutions to create multi-layered network security systems.
Can you develop custom software applications?
Yes, we design and implement bespoke enterprise software solutions using proven development methodologies to meet specific business requirements.
How do you handle data backup solutions?
We offer secure cloud backup and disk-based off-site storage with automated processes and email notifications for verification.
