Unlock the Power of Your IT, So You Can Focus on Your Business
CCT Infotech has been providing quality computer support services to small and medium businesses in Hull and the East Riding of Yorkshire since 1991. With over two decades of experience, we understand the unique challenges faced by local businesses in a rapidly evolving technological landscape.
Our Mission
Our mission is to empower businesses by providing tailored IT support solutions that are comprehensive, flexible, and meet their unique operating requirements. We believe in working as a trusted partner, ensuring that our clients can focus on growing their businesses while we take care of their IT infrastructure and security.
What We Do
We offer a wide range of services to address all aspects of your IT needs, including:
1. IT Support
- Tailored support services and management
- Bespoke Support - Local Service
- Remote Monitoring
- Health Checks
- Consistent Backups
- On-Demand and Managed Support options available
2. Managed IT Services
- Comprehensive support covering phone, email, remote and on-site services
- Monitoring of servers, backups, and key services
- Managed system updates
- Additional options like email spam filtering, anti-virus/malware protection, and Office 365 management
3. IT Supply
- Supply of all necessary IT equipment and cabling
4. Communication Solutions
- Upgrade to a new IP phone system and enhance your voice communications
5. Security & Surveillance
- Installation and management of security systems and surveillance cameras
Our Values
- Client-centricity: We prioritize understanding your business and delivering solutions that meet your unique needs.
- Integrity: We are committed to transparency and honesty in all our dealings.
- Expertise: Our team of skilled engineers are certified and experienced in all aspects of IT support.
- Value-driven: We offer competitive pricing and transparent billing so you always know what to expect.
Join our growing list of satisfied clients who have benefited from our personalized IT support services for over 25 years!
Overall Assessment
The reviews for CCT are overwhelmingly positive, with all reviewers awarding 5-star ratings and expressing high levels of satisfaction with the company's IT support services.
Reliability and Responsiveness
Several reviewers praised CCT's reliability and responsiveness, stating that the company is always available and prompt in resolving IT issues. CCT is described as "always reliable", "responsive", and "on hand" to address problems, with some reviewers noting that the company often identifies and resolves issues before they even become apparent.
Quality of Service
The quality of CCT's service is highly commended, with reviewers describing it as "first class", "fantastic", and "efficient". The company is said to provide "tailored solutions" for clients' IT needs, and is praised for its ability to install and maintain systems, including telephone systems.
Speed of Resolution
The speed at which CCT resolves IT issues is a notable aspect of the company's service, with reviewers commenting on the rapid response times and quick resolutions to problems. One reviewer noted that CCT is able to log into their systems remotely and have them up and running again within "seconds" of being called.
Hardware and System Updates
CCT is also commended for providing cost-effective and user-friendly hardware, as well as performing regular system updates and checks to ensure that clients' systems are running smoothly.
