Business Details
23 Years
experience
Trusted IT Support Services in Watford
Established in 2003, RJS Consultants has built a reputation for delivering tailored technology support to small businesses, home workers, and private individuals. Our expertise spans remote IT assistance, cybersecurity solutions, and technology consultancy, underpinned by adherence to ISO standards and Cyber Essentials certification. We prioritise rapid response times through remote access tools while maintaining the flexibility to provide on-site support when required. Our team combines extensive industry experience with a client-centric approach, ensuring solutions align with specific business needs.With offices in Watford and Burgess Hill, we serve Hertfordshire, Middlesex, and West Sussex, offering services ranging from equipment procurement to data analysis and project management. Our commitment to best practices ensures clients benefit from robust systems and proactive maintenance strategies. By focusing on clear communication and practical advice, we empower clients to leverage technology effectively without requiring in-house expertise. This approach has fostered long-term relationships with businesses across diverse sectors including healthcare, finance, and retail.
Services
IT Support
Remote Assistance
Cybersecurity
Data Backup
Technology Consultancy
Equipment Procurement
Project Management
Virus Protection
Website Hosting
Details
- Year established: 2003
Highlights and features
- 20 years of experience supporting small businesses and home users
- Remote access tools enable rapid response to IT issues
- ISO 9001 and Cyber Essentials certified for quality assurance
- Tailored solutions for diverse business sectors including healthcare and finance
- Proactive monitoring to prevent system failures before they occur
Associations and certifications
- ISO 9001
- Cyber Essentials
Services
IT Support
Our IT support services provide comprehensive solutions for businesses without dedicated IT departments. We offer remote diagnostics and troubleshooting, hardware and software maintenance, and system optimisation to ensure uninterrupted operations. Our team delivers both reactive and proactive support tailored to small businesses and home users.
Cybersecurity
Cybersecurity services focus on protecting client data through ISO-compliant practices and Cyber Essentials certification guidance. We implement virus protection, firewall configurations, and security audits to mitigate cyber threats. Our expertise helps businesses establish robust defences against common online vulnerabilities and data breaches.
Remote Assistance
Remote assistance enables rapid resolution of technical issues through secure online connections. This service minimises downtime by addressing problems without requiring on-site visits. We use advanced tools to diagnose and fix software issues, perform system updates, and provide real-time guidance for technology-related challenges.
Data Backup
Data backup solutions ensure business continuity through automated cloud and local storage systems. We design custom backup strategies to protect critical information and facilitate quick recovery. Regular testing verifies data integrity while compliance with best practices safeguards against accidental loss or corruption.
Technology Consultancy
Technology consultancy services help businesses optimise their digital infrastructure. We assess existing systems, recommend cost-effective upgrades, and implement project management frameworks. Our advice covers software licensing, vendor selection, and long-term technology planning aligned with organisational goals.
People
Nigel Shapiro
Founder
Nigel founded RJS Consultants in 2003 after 25 years in technology roles at Aspect Communications and EDS. He specialises in infrastructure management and vendor relations, having saved $20m in IT costs during his corporate career. His vision drives our client-focused approach to technology support.
Danny Hall
Head Office Contact
Danny manages day-to-day operations at our Watford headquarters. With extensive experience in client relations, he ensures seamless communication between our technical team and customers. His leadership maintains our commitment to responsive, high-quality IT support services.
Questions
What areas do you cover for IT support services?
We provide IT support across Hertfordshire, Middlesex, and West Sussex including Watford, St Albans, and Burgess Hill.
Can you help with Cyber Essentials certification?
Yes, we guide businesses through Cyber Essentials certification with tailored solutions ranging from documentation support to full implementation.
Do you offer remote IT support options?
We specialise in remote support using secure tools to resolve issues quickly without requiring on-site visits.
What types of businesses do you support?
We focus on small businesses, home workers, and private individuals who need expert IT assistance without full-time staff.
How quickly can you respond to IT emergencies?
Our remote access capabilities allow immediate response to most issues, with on-site visits arranged when necessary.
Do you provide hardware and software procurement services?
Yes, we advise on and acquire appropriate technology solutions tailored to your specific business requirements.
