Your own personal IT support department
Established in 2009 and nestled in the heart of Cheshire near Knutsford, Optimised IT exists to empower businesses with reliable, professional IT support and services. We understand that in today's digital age, a robust and efficient IT infrastructure is vital to your business success.
Our Mission
Our mission is to provide comprehensive IT support that allows you to focus on running your business efficiently and effectively. We aim to become your trusted technology partner, ensuring that your IT systems run smoothly, securely, and seamlessly integrate with your daily operations.
1. Server & Network Configuration
- Comprehensive network assessments and optimization
- Hardware and software installation and configuration
- Network security solutions - firewalls, intrusion detection, data encryption
- Remote and on-site support options available
2. Cloud Computing & VoIP Solutions
- Cloud-based storage and collaboration services
- Advanced Voice over IP (VoIP) phone systems
- Scalable and flexible solutions to meet your evolving needs
3. Data Management & Security
- Data backup and disaster recovery plans
- Data migration and security audits
- Comprehensive data protection solutions for sensitive information
4. IT Consulting & Support
- On-call technical support for all your IT needs
- Proactive system monitoring and maintenance
- Regular consultations to assess and optimize your technology infrastructure
- Access to a dedicated team of experienced IT specialists
5. Additional Services
- Broadband and phone line installation and configuration
- Domain name management and web hosting
- Hardware and software repairs and upgrades
Our Core Values
- Professionalism: We are dedicated to delivering high-quality services with a focus on customer satisfaction.
- Trustworthiness: We value open communication, transparency, and accountability in all our dealings.
- Accessibility: We are committed to providing easy-to-understand explanations and personalized solutions tailored to your specific needs.
- Efficiency: We prioritize timely responses and proactive solutions to minimize downtime and ensure maximum productivity.
Overview of Optimised IT Services
Optimised IT has received consistently excellent reviews from its clients, with all reviewers awarding the company a 5-star rating.
Response Times and Support
A common theme throughout the reviews is the quick response times and exceptional support provided by Optimised IT. Clients have praised the company's ability to resolve IT issues promptly, with many noting that the team is always on hand to assist when needed.
Expertise and Knowledge
Reviewers have also commended the team's expertise and knowledge, stating that they take the time to understand problems and deliver the right solutions rather than quick fixes. The company's advice has been described as "on point, " and the team has been praised for its professionalism and efficiency.
Business Support
Several reviewers have highlighted the importance of Optimised IT's support in helping their businesses grow and operate smoothly. The company's services have been instrumental in supporting busy financial services businesses, and its team has been credited with providing trusted support throughout periods of growth.
Friendly and Patient Service
The reviewers have also praised the friendly and patient service provided by Optimised IT, with one reviewer noting that the team answered their "silly questions" with understanding and patience.
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