Business Details
Local IT Support & Computer Repairs in Leicestershire
Established by an experienced IT professional with over a decade of expertise working alongside major companies like Fujitsu and Reuters, Direct Computers delivers tailored technology solutions to homes and businesses across Leicestershire. Our team combines global industry knowledge with local service excellence, offering everything from hardware repairs and virus removal to website design and server solutions.We prioritise transparency, affordability, and reliability, ensuring clients receive honest advice without unnecessary upselling. With competitive hourly rates starting at 25 and no call-out fees for local areas, we remain committed to making technical support accessible and stress-free for all customers.
Services
Computer repairs
IT support
Website design
Remote support
Backup systems
Virus removal
Network setup
Hardware upgrades
Server solutions
Data recovery
Highlights and features
- We have over 10 years' experience with major IT companies
- We offer competitive rates from 25/hour with no call-out fees
- Our team provides honest advice without unnecessary upselling
- We serve homes and businesses across Leicestershire
- We combine global technical expertise with local service focus
What people say
Honest advice
Competitive rates
Reliable repairs
Local availability
Technical expertise
Services
Computer Repairs
We diagnose and fix hardware and software issues for desktops and laptops. Our technicians handle component replacements, virus removal, and system optimisation. Customers benefit from on-site visits and fast turnaround times for critical repairs.
IT Support
Our IT support covers network configuration, server maintenance, and software troubleshooting. We assist with printer setup, broadband connectivity, and data recovery. Businesses receive tailored solutions for ongoing technical requirements and system upgrades.
Website Design
We create custom WordPress websites with user-friendly content management. Services include theme customisation, domain registration, and email setup. Clients receive training to manage website content independently after launch.
Remote Support
Using secure remote access tools, we resolve software issues and perform system maintenance without requiring on-site visits. This service suits urgent software problems and routine system checks for businesses and home users.
Backup Systems
We implement reliable backup solutions for personal and business data. Our services include external drive configuration, cloud backup setup, and recovery planning to prevent data loss from hardware failures or accidental deletion.
People
Neil
Owner
Neil leads Direct Computers with over a decade of experience from major IT firms. After a global sabbatical, he established the business to provide local technical expertise with international standards.
Claire
Support Specialist
Claire manages customer communications and technical support coordination. Her role ensures smooth service delivery and client satisfaction across residential and business accounts.
Questions
What areas do you cover?
We serve homes and businesses across Leicestershire, including Stoney Stanton and Hinckley.
What IT services do you offer for businesses?
We provide server solutions, file system management, data recovery, and regular support contracts tailored to business needs.
Can you help with website design?
Yes, we create custom WordPress websites starting from £150, including hosting and email setup.
Do you offer remote support options?
Yes, we provide secure remote assistance for software issues and system maintenance using dedicated remote support software.
What are your repair costs?
Our hourly rate starts at £25 with no call-out fees for local areas. Specific services have fixed pricing as outlined in our service list.
