Business Details
32 Years
experience
Emergency
services
Your Trusted IT Partner in Oxford
Established in 1994, we are a dedicated IT support provider serving small businesses across the UK. Our approach combines proactive strategies with straightforward communication to deliver cost-effective solutions tailored to individual client needs. With decades of collective experience, our team specialises in managed services, cyber security, hardware/software repairs, and IT consultancy. We prioritise personal service, as evidenced by long-standing client relationships and testimonials highlighting our prompt response times, technical expertise, and commitment to resolving critical IT issues efficiently.Our infrastructure enables automated monitoring of systems to prevent downtime, while our flexible service plans adapt to evolving business requirements. We maintain offices in Oxford and Bradford, operating Monday-Friday 9AM-5:30PM, with emergency support available outside these hours.
Services
Managed IT Services
IT Consultancy
Hardware Repairs
Cyber Security
Remote Support
Software Repairs
System Upgrades
Details
- Year established: 1994
Highlights and features
- 25+ years delivering IT solutions for UK small businesses
- Personalised service from experienced, certified engineers
- Proactive system monitoring to prevent costly downtime
- Flexible managed service plans with transparent pricing
- Proven track record with creative industries and SMEs
What people say
Excellent level of service
Exceptional professionalism
Prompt response
Peace of mind
Proactive support
Services
Managed IT Services
Proactive, fixed-cost IT support covering server monitoring, cyber security, remote assistance, and system healthchecks. Our automated infrastructure detects potential issues before they cause downtime, ensuring business continuity. Ideal for SMEs seeking predictable IT budgets without compromising on technical expertise or response times.
IT Consultancy
Plain-English guidance for network design, hardware procurement, and software implementation. We specialise in creating tailored IT strategies for creative industries and architectural firms. Services include system audits, budget planning, and integration of solutions like Office 365 and Adobe Creative Cloud.
Hardware Repairs
Comprehensive diagnostics and repairs for PCs, servers, and workstations. Available through in-house facilities in Oxford/Leeds or on-site visits. Includes performance upgrades, component replacements, and preventive maintenance to extend equipment lifespan while maintaining optimal functionality.
Cyber Security
Security solutions including firewall configuration, malware removal, and data backup systems. Our proactive monitoring identifies vulnerabilities before exploitation. Particularly recommended for businesses handling sensitive client information or requiring compliance with industry-specific security standards.
Remote Support
Immediate technical help via secure remote connections. Available as part of managed service plans or on-demand for urgent issues. Covers software troubleshooting, system updates, and user training to resolve problems without requiring physical engineer visits.
People
Khalid Mehmood
Managing Director
Founder of Omsuk with over 28 years leadership experience. Maintains the company's original values while steering strategic direction. Ensures high service standards across all client interactions through continuous process improvement.
Matt Cox
Service Manager
Lead engineer with 15+ years IT support experience. Specialises in creative agency networks and international system solutions. Holds Apple certifications (ACMT, ACTC, ACSP) and manages complex technical implementations across diverse business environments.
Alex Dixon
Operations Manager
13-year IT solutions expert with cross-platform expertise in Mac and PC systems. Focuses on infrastructure development and troubleshooting complex network environments for businesses requiring reliable, scalable technology frameworks.
Kevin Asquith
Sales Account Manager
Longest-serving team member after the founder. Based in Bradford, manages client relationships across multiple industries. Provides tailored IT solutions while maintaining continuity through 10+ years of institutional knowledge.
Michael Lee
Finance Manager
Oversees financial operations for 11+ years. Manages client accounts and administrative processes. Ensures transparent billing practices and provides financial guidance to support business clients' technology investments.
Questions
What IT services do you specifically offer for small businesses?
We provide managed IT services, cyber security implementation, hardware/software repairs, remote support, and IT consultancy tailored to small business needs.
Do you offer emergency IT support outside office hours?
Yes, we provide emergency assistance for critical IT issues beyond our standard Monday-Friday 9AM-5:30PM operating hours.
How do your managed service plans work?
Our plans offer fixed monthly pricing covering proactive system monitoring, regular maintenance, and priority support to prevent unexpected IT costs.
Can you support both Mac and PC systems?
Yes, our team has cross-platform expertise handling both Mac and PC environments, including network integration and device management.
Do you work with creative industries and architectural firms?
Yes, we specialise in supporting creative businesses and architectural agencies with complex IT requirements and software-specific solutions.
