Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Swindon
Established in 2008, PC Help and Care has been delivering professional IT solutions to homes and businesses across Swindon and surrounding areas. With over 12 years of professional experience and CompTIA A+ certification, Robert, the owner, combines technical expertise with personalized service to address diverse computing needs. The business specializes in PC and laptop repairs, custom-built systems, virus removal, data recovery, and comprehensive IT support. Proactive maintenance plans ensure clients benefit from continuous system monitoring and security updates. Operating six days a week, the service emphasizes reliability, transparency, and customer education.Remote assistance options provide flexibility while maintaining high service standards. The business maintains strong relationships with local institutions, including the Joint Services Command and Staff College. Regular equipment upgrades and thermal management services extend device lifespans. Competitive pricing structures cater to both individual and corporate clients. Client testimonials consistently highlight the business's technical proficiency and commitment to resolving complex IT challenges.
Services
PC Repairs
Custom Builds
Virus Removal
Data Recovery
Network Setup
Computer Valeting
IT Maintenance
Remote Support
Details
- Year established: 2008
Highlights and features
- We have 12 years of professional IT experience and CompTIA A+ certification
- We offer both remote and on-site support options
- Our proactive maintenance plans prevent system failures
- We provide competitive pricing with transparent cost structures
- Our service includes hardware upgrades and thermal management solutions
Associations and certifications
- CompTIA A+
What people say
Reliable service
Technical expertise
Personalized support
Prompt assistance
Knowledgeable staff
Services
PC Repairs
Comprehensive hardware and software troubleshooting for desktops and laptops. Our certified technicians diagnose and resolve issues ranging from system crashes to connectivity problems. We use industry-standard tools and techniques to restore functionality while preserving data integrity. All repairs come with post-service testing and performance verification.
Custom Builds
Tailored computer systems built to specific performance requirements. We select components based on intended usage, whether for gaming, business, or creative work. Each build includes system optimization and driver configuration. Clients receive personalized recommendations to ensure optimal value and future upgradeability.
Data Recovery
Specialized recovery of lost files from damaged storage devices. Our process includes controlled environment handling and multiple recovery attempts using advanced software. We provide success rate assessments before commencement. Certified data destruction services available for obsolete devices.
Virus Removal
Complete elimination of malicious software from infected systems. Our process includes threat identification, removal, and security reinforcement. We implement protective measures and provide user education to prevent future infections. Emergency response available for critical system compromises.
IT Maintenance
Proactive monitoring and maintenance plans to prevent technical issues. Services include automated updates, security patching, and performance optimization. Remote monitoring detects potential failures before they impact operations. Plans include regular system health checks and security audits.
People
Robert
Owner
Robert has provided IT services since 2001, combining formal certification with practical experience. He established PC Help and Care in 2008 to deliver personalized technical solutions. His expertise covers system building, network configuration, and data security. He maintains strong community ties through local business collaborations.
Questions
What IT services do you offer in Swindon?
We provide PC repairs, custom builds, virus removal, data recovery, network setup, and proactive IT maintenance plans for homes and businesses.
Are you certified for computer repairs?
Yes, we hold CompTIA A+ certification, demonstrating our technical expertise and commitment to industry standards in IT services.
Do you offer emergency computer support?
Yes, we provide urgent assistance for critical issues like system failures and malware infections with prompt response times.
Can you build custom gaming PCs?
Yes, we create tailored gaming systems with high-performance components optimized for specific gaming requirements and budget considerations.
What areas do you cover?
We serve Swindon and surrounding areas including Wroughton, Royal Wootton Bassett, Marlborough, and Watchfield.
Do you offer remote IT support?
Yes, we provide remote assistance for software issues, system updates, and troubleshooting, with secure connection options available.
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