Business Details
28 Years
experience
Your Trusted IT Support Partner in Watford
Established in 1998, Technical Support & Systems has built a reputation for delivering professional ICT support and services tailored to SMEs. Our approach prioritises treating each client as our sole focus, ensuring unparalleled service levels through experienced teams with minimum 15 years' industry expertise. We specialise in optimising network performance, security, and reliability while reducing total cost of ownership, fostering long-term partnerships through technical excellence and client-centric values.Our services span IT support, cloud solutions, network infrastructure, and telecom services, with a commitment to demystifying technology through jargon-free advice. Operating from Watford, we serve businesses across Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, and London, combining cutting-edge innovation with cost-effective solutions to deliver measurable competitive advantages for our clients.
Services
IT Support
Cloud Services
Network Solutions
Telecom Services
CloudStore Back-Up
Microsoft Office 365
Hosted Desktop
Private Cloud
Disaster Recovery
Consultancy
Details
- Year established: 1998
Highlights and features
- 25+ years' experience delivering ICT solutions since 1998
- Team with minimum 15 years' industry experience per member
- Proven track record with SMEs across 10+ industry sectors
- Cost-effective cloud and telecom solutions tailored to business needs
- Comprehensive network optimisation for performance and security
What people say
Excellent support
No hidden sales agenda
Value for money
Improved IT performance
Reliable and secure
Services
IT Support
Our IT support services deliver rapid response times and system optimisation for SMEs. We focus on enhancing performance, security, and reliability while reducing operational costs. With experienced engineers available during business hours, we provide both reactive and proactive maintenance to ensure minimal downtime and maximum efficiency for your business operations.
Cloud Services
We offer comprehensive cloud computing solutions including migration, implementation, and management services. Our offerings include private cloud infrastructure, hosted desktop environments, and hybrid solutions combining on-premise and cloud technologies. These services provide scalable, cost-effective alternatives to traditional IT infrastructure while maintaining security and performance standards for growing businesses.
Network Solutions
Our network solutions cover design, implementation, and maintenance of business IT infrastructure. From basic troubleshooting to complete network overhauls, we deliver secure, high-performance systems tailored to specific business requirements. Services include structured cabling, virtualisation, and disaster recovery planning to ensure reliable connectivity and data protection.
Telecom Services
We provide integrated telecom services including voice communications, broadband solutions, and hosted PBX systems. Our offerings focus on delivering reliable, high-speed connectivity with cost-saving benefits through converged IT and telecom solutions. Services are designed to improve business communication efficiency while reducing overall technology expenditures for SMEs.
CloudStore Back-Up
TSS CloudStore offers secure, automated data backup solutions for SMEs. This UK-based service provides off-site storage with immediate online recovery, replacing traditional tape systems at a fraction of the cost. The scalable solution ensures business continuity through 100% reliable data protection while maintaining compliance with industry security standards.
Questions
What IT services do you offer for SMEs?
We provide comprehensive IT support, cloud solutions, network infrastructure services, and telecom solutions specifically tailored for SMEs with 5-250 employees.
Which areas do you cover?
We operate from Watford and serve businesses across Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, and London.
How long have you been in business?
Technical Support & Systems has been providing ICT services since 1998, with our team members having minimum 15 years' industry experience.
What cloud solutions do you provide?
We offer CloudStore backup, Microsoft Office 365 implementation, hosted desktop environments, and private cloud infrastructure solutions for businesses.
Do you work with non-profit organisations?
Yes, we support charities and not-for-profit organisations with cost-effective ICT solutions that maintain performance and security standards.
