Business Details
18 Years
experience
Emergency
services
Trusted IT Support & Cybersecurity Solutions London
Founded in 2008, Pacific Infotech UK Ltd has established itself as a leader in IT and digital services. We specialise in managed IT support, cybersecurity, cloud solutions, and digital transformation for businesses across multiple sectors. Our team of Microsoft-certified engineers delivers tailored technology strategies to enhance operational efficiency and security. With a focus on innovation, we provide 24/7 support, disaster recovery, and compliance solutions to protect client data and infrastructure. Our expertise extends to hotel technology, web design, and branding, serving industries including build-to-rent, student accommodations, and accounting firms.We prioritise client satisfaction through cost-effective solutions, guaranteed response times, and a commitment to staying ahead of technological advancements. Our partnerships with leading technology brands ensure access to cutting-edge tools that drive business growth. Headquartered in Hounslow, we serve clients nationwide with a combination of technical excellence and personalised service.
Services
IT Support
Cloud Solutions
Cyber Security
Web Design
Digital Marketing
Hotel Technology
Disaster Recovery
Managed Services
VOIP Systems
Server Support
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in IT support and digital transformation.
- Our team includes Microsoft-certified engineers with expertise in cloud solutions.
- We guarantee 24/7 support and rapid response times for critical issues.
- Our solutions reduce IT costs by up to 25% through efficient resource optimisation.
- We specialise in sector-specific technology for hospitality and student accommodations.
What people say
Quick response
Quality service
Expert knowledge
Reliable support
Tailored solutions
Services
Managed IT Support
Our managed IT support services provide continuous monitoring, maintenance, and technical assistance to ensure business operations run smoothly. We offer proactive system management, rapid incident resolution, and customised technology strategies for SMEs and enterprises. Clients benefit from reduced downtime, enhanced security, and predictable costs through our 24/7 support framework.
Cyber Security
Comprehensive cybersecurity solutions protect against threats like ransomware, phishing, and data breaches. We implement email security, endpoint protection, and network encryption while ensuring compliance with GDPR and Cyber Essentials standards. Regular audits and staff training further strengthen organisational resilience against evolving digital threats.
Cloud Solutions
We deliver scalable cloud infrastructure, migration, and management services using platforms like Microsoft Azure and AWS. Our solutions optimise resource usage, reduce hardware dependencies, and enable remote access. Clients gain flexibility, cost savings, and enhanced collaboration capabilities through tailored cloud environments.
Hotel Technology
Specialised IT solutions for the hospitality sector include property management systems, guest Wi-Fi networks, and smart room controls. We integrate telephony, entertainment, and key card systems to enhance guest experiences while streamlining back-end operations for hotels and serviced accommodations.
Web Design
Bespoke website development combines UX/UI design with strategic branding to create engaging online presences. We focus on responsive layouts, SEO optimisation, and conversion-driven functionality. Our designs reflect brand identity while meeting specific business objectives across industries.
People
Chris Ellison
IT Director
With over 15 years in IT leadership, Chris oversees technology strategy and client service delivery. He specialises in aligning digital transformation with business goals for hospitality and professional services clients.
Dan Dickinson
Client Partner
Dan manages key client relationships and ensures service excellence across Pacific Infotech's portfolio. His expertise in IT operations and customer success drives long-term partnerships with SMEs and enterprises.
Questions
What IT services do you offer for hotels?
We provide property management systems, guest Wi-Fi, smart TVs, telephony, and key card solutions tailored to hospitality needs.
Do you provide 24/7 IT support?
Yes, our managed services include 24/7 monitoring, emergency response, and guaranteed uptime for critical systems.
How do you handle cybersecurity threats?
We implement multi-layered protection including email security, endpoint encryption, and compliance audits to prevent breaches.
Can you support remote businesses?
Our remote IT support covers cloud management, virtual desktops, and secure network access for distributed teams.
What cost savings can I expect?
Clients typically reduce IT expenses by 25% through our optimised infrastructure and proactive maintenance solutions.
