Business Details
31 Years
experience
Trusted IT Support Services in Hessle
Established in 1995, we provide tailored IT support services across Yorkshire, selected European countries, and the USA. As a Microsoft certified partner and VMWARE partner, we deliver global-standard technology solutions with a focus on honesty and effectiveness. Our expertise spans interactive technologies, project management, and cloud solutions, ensuring our clients' success through optimised IT infrastructure.With an average ticket response time of 5 minutes and a 4.5/5 customer satisfaction rating, we prioritise rapid resolution and client-centric service. Our certifications and partnerships validate our technical proficiency, while our local presence ensures personalised support for businesses seeking reliable technology solutions.
Services
Managed IT Services
Cyber Security Services
IT Project Management
Cloud Backups
VOIP Phone Systems
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in IT support services.
- Our team holds Microsoft and VMWARE certifications for technical excellence.
- We provide tailored technology solutions to meet specific business needs.
- Our average ticket response time is 5 minutes for urgent issues.
- We maintain a 4.5/5 customer satisfaction rating from global clients.
Associations and certifications
- Microsoft
- VMWARE
What people say
Rapid response times
Tailored solutions
High satisfaction
Services
Managed IT Services
We provide comprehensive IT infrastructure management to ensure business continuity. Our services include proactive monitoring, maintenance, and support for networks and systems. Clients benefit from reduced downtime and enhanced operational efficiency through our certified technicians and industry-leading tools.
Cyber Security Services
Our cybersecurity services protect businesses from digital threats through advanced threat detection and response strategies. We implement firewalls, encryption, and access controls tailored to industry regulations. Clients gain peace of mind with robust defences against data breaches and cyberattacks.
Cloud Backups
We offer secure cloud backup solutions to safeguard critical business data. Our services include automated backups, disaster recovery planning, and scalable storage options. Clients ensure business continuity with reliable data restoration capabilities and compliance with data protection standards.
VOIP Phone Systems
Our VOIP solutions deliver scalable communication systems for modern businesses. Services include system design, implementation, and ongoing support for cloud-based telephony. Clients benefit from cost-effective, feature-rich communication tools that integrate seamlessly with existing IT infrastructure.
IT Project Management
We manage end-to-end IT projects from planning to execution with certified project managers. Our services cover system upgrades, software deployments, and infrastructure transformations. Clients achieve project goals on time and within budget through structured methodologies and clear communication.
Questions
What IT services do you specialise in?
We specialise in managed IT services, cybersecurity, cloud backups, VOIP systems, and IT project management tailored to business needs.
How quickly do you respond to support requests?
Our average ticket response time is 5 minutes, with issues resolved in 8 minutes on average.
Are you certified by major technology providers?
Yes, we are a Microsoft certified partner and VMWARE partner with reseller status for Microsoft Azure and Office 365.
Which areas do you serve?
We provide IT support across Yorkshire, selected European countries, and the USA.
