Business Details
14 Years
experience
Emergency
services
Your Trusted IT Partner for Cyber Security & Managed Services
Trailblaze I T is a forward-thinking IT provider with over 11 years' experience delivering tailored technology solutions for businesses across the UK. Our team of certified professionals specialises in Managed IT Services, Cyber Security, and Cloud Solutions, combining technical expertise with a client-centric approach to ensure seamless operations. We operate under ISO 9001 and ISO 27001 standards, maintaining documented processes to guarantee high-quality service delivery. Our 24/7 system monitoring proactively identifies and resolves potential issues before they impact operations, while our industry-leading Service Level Agreements ensure guaranteed response times.As an environmentally conscious organisation, we power our operations with renewable energy and offset carbon emissions through reforestation projects. Our commitment to excellence is evidenced by 97% five-star customer feedback, with clients praising our technical proficiency and dedication to resolving issues promptly. We serve diverse sectors including education, healthcare, and commercial enterprises, providing scalable solutions that evolve with clients' growing needs.
Services
IT Support
Cyber Security
Cloud Solutions
VoIP Systems
WiFi Solutions
IT Audits
Microsoft 365 Migration
Google Workspace
Broadband Services
Apple Device Support
Details
- Year established: 2012
Highlights and features
- 11+ years' experience providing tailored IT solutions
- ISO 9001 & ISO 27001 certified service delivery processes
- 24/7 proactive system monitoring with automated fault reporting
- Guaranteed 1-hour response time for all support requests
- Carbon-neutral operations with renewable energy commitment
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Excellent service
Extremely reliable IT solution
Highly impressed with service
Willing to go extra mile
Would definitely recommend
Services
Managed IT Support
Our proactive IT support ensures continuous system operation through 24/7 monitoring and automated fault detection. Expert engineers deliver rapid resolution for hardware, software, and network issues while implementing strategic upgrades. Services include device management, data backup, and infrastructure optimisation tailored to organisational requirements.
Cyber Security
Comprehensive security solutions featuring firewall management, 2FA implementation, and real-time threat detection. We conduct regular penetration testing and provide Cyber Essentials certification support. Our packages include data encryption, email security, and disaster recovery planning to safeguard digital assets.
Cloud Solutions
Tailored cloud implementation services for Microsoft 365 and Google Workspace environments. We ensure seamless data migration with zero downtime while maintaining GDPR compliance. Solutions include hybrid cloud configurations, remote access systems, and scalable storage architecture for growing businesses.
VoIP Phone Systems
Modern Voice over IP solutions with call routing, voicemail-to-email, and virtual attendants. Our 3CX-based systems offer 80% cost savings over traditional lines while providing secure, scalable communication infrastructure with nationwide coverage.
WiFi Solutions
Enterprise-grade wireless networks with enterprise-grade security and multi-site management capabilities. We implement high-capacity access points, guest network segregation, and performance optimisation for reliable connectivity across all business locations.
Questions
What IT services do you offer for businesses?
We provide managed IT support, cyber security solutions, cloud migration, VoIP systems, WiFi solutions, and IT audits tailored to business needs.
Are your services available outside Dorset?
We serve organisations nationwide across the UK, including Hampshire, Wiltshire, Somerset, Bristol, London, and all major business regions.
How quickly do you respond to IT issues?
All support requests receive guaranteed investigation within 1 hour, with 24/7 monitoring preventing 80% of potential issues proactively.
What cyber security accreditations do you hold?
We implement ISO 27001-certified security processes and offer Cyber Essentials certification assistance with regular penetration testing services.
How do you ensure environmentally responsible IT operations?
Our renewable energy-powered operations include electric company vehicles, recycled materials, and carbon offsetting through reforestation projects.
