Business Details
16 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Sale
Established in 2010, Mel's Computer Care was founded to address the lack of reliable, affordable computer services from major retailers. With over 20 years of technical experience, including formal training as a computer programmer in the Netherlands and managing a retail computer showroom in Manchester, our founder prioritises personalised, jargon-free support. We specialise in virus removal, hardware repairs, and system optimisation, serving both residential and commercial clients across Sale, Timperley, Altrincham, and surrounding areas.Our services extend to secure remote diagnostics, home visits, and competitive pricing on new/refurbished computers with full setup assistance. Endorsed by Which? Trusted Traders, we maintain a strong reputation for reliability, transparency, and customer-centric solutions, as evidenced by numerous five-star testimonials from satisfied clients.
Services
Computer repairs
Virus removal
System optimisation
Remote diagnostics
Computer sales
Data recovery
Network setup
Email configuration
Business IT support
Backup solutions
Details
- Year established: 2010
Highlights and features
- We offer 20+ years of technical expertise with jargon-free communication
- Our local team provides same-day emergency call-outs across Cheshire
- We guarantee transparent pricing with no hidden fees
- We are endorsed by Which? Trusted Traders for quality standards
- We provide lifetime support for all computer purchases
Associations and certifications
- Which? Trusted Traders
What people say
Excellent service
Fast response
Knowledgeable technician
No hidden fees
Reliable support
Services
Computer Repairs
We diagnose and repair all desktop and laptop hardware issues, from faulty components to complete system failures. Our engineers handle motherboard replacements, power supply repairs, and peripheral connectivity problems. With extensive experience across major brands, we restore functionality to devices that other providers might deem unrepairable.
Virus Removal
Our specialist technicians eliminate viruses, ransomware, and other malicious software while preserving your data. We perform deep system scans, remove persistent threats, and implement security measures to prevent future infections. This service includes registry cleaning and performance optimisation to restore system speed.
System Optimisation
We enhance computer performance through disk defragmentation, startup management, and resource monitoring. Our process identifies and removes unnecessary files, updates drivers, and configures settings for maximum efficiency. This service extends device lifespan and improves overall system responsiveness.
Remote Diagnostics
Through secure remote access, we troubleshoot software issues and configuration problems from any location. This service provides immediate assistance for operating system errors, application crashes, and network connectivity issues without requiring physical device transportation.
Computer Sales
We supply new and refurbished computers with tailored specifications to meet individual needs. Our service includes data transfer from old devices, software installation, and comprehensive setup assistance. All systems come with warranty coverage and ongoing technical support.
People
Mel
Founder & Lead Technician
With over 20 years of technical expertise, Mel established the business in 2010 after identifying gaps in national retailers' service quality. He combines formal programming training with hands-on retail experience to deliver accessible, jargon-free IT solutions.
Questions
What areas do you cover?
We serve Sale, Timperley, Altrincham, Bowdon, Hale, Stretford, and surrounding Cheshire areas with home visits.
Do you offer remote support?
Yes, we provide secure remote diagnostics and troubleshooting for software issues and configuration problems.
What payment methods do you accept?
We accept monthly direct debit for support packages, plus cash and bank transfers for one-off services.
Are your prices transparent?
All our support packages clearly display monthly costs with no hidden fees or commitments.
Do you sell computers?
Yes, we supply new and refurbished computers with full setup assistance and warranty coverage.
How quickly can you respond?
We offer same-day emergency call-outs and immediate remote support for urgent technical issues.
