Business Details
Trusted IT Services & Computer Repair in Worthing
Established by Andy Collinson, AC Tech Solutions brings over 25 years of professional IT expertise to Worthing, West Sussex. With a career spanning roles as an IT Director for major logistics companies and nationwide IT support engineer, our team combines deep technical knowledge with a commitment to personalized service. We specialize in bridging the gap between complex technology and user-friendly solutions, offering on-site, workshop, and remote support tailored to both home and business needs.Our approach prioritizes clear communication, transparent pricing, and customer satisfaction, ensuring technology works seamlessly for our clients. From virus removal to network setup, we deliver reliable solutions backed by decades of industry experience and a dedication to restoring trust in technical support services.
Services
On-site Computer Repair
Workshop Computer Repair
Remote IT Support
Virus Removal
Network Setup
Data Backup
Technology Training
Device Configuration
Highlights and features
- 25+ years of professional IT experience across diverse technical environments
- No call-out fees for local on-site repair services
- Capped workshop repair rate of 99 for predictable costs
- Secure remote support options available globally
- Personalized service combining technical expertise with clear communication
What people say
Exceptional Service
Friendly and Reliable
Marvelous Internet Speeds
Worked from Home Essential
Will Contact Again
Services
On-site Computer Repair
Professional in-home or business computer repair with no call-out fees. Technicians assess and fix hardware/software issues at your location. Customers pay only for time and materials with capped pricing options available.
Workshop Computer Repair
Comprehensive repairs conducted in our workshop with a maximum charge of 99. Includes regular progress updates and cost transparency. Ideal for complex issues requiring specialized tools or environment.
Remote IT Support
Secure remote access for system diagnostics and repairs. Offers fixed pricing from 25 with flexible scheduling. Suitable for software issues, virus removal, and configuration adjustments without physical intervention.
Network Setup
Installation and configuration of wired/wireless networks with security optimization. Includes child-safe internet controls and device integration. Ensures reliable connectivity across home and business environments.
Technology Training
Personalized instruction for technology users of all skill levels. Covers software navigation, device setup, and digital safety practices. Delivered in plain language without technical jargon.
People
Andy Collinson
Owner
25+ year IT professional with corporate experience as IT Director for major logistics companies. Specializes in technical support, network management, and customer-focused technology solutions. Combines extensive industry knowledge with personalized service delivery.
Questions
What areas do you service?
We provide on-site services in Worthing and West Sussex. Remote support is available globally for software-related issues.
Do you offer emergency repair options?
While we don't provide 24/7 emergency services, we prioritize urgent cases and offer remote support for critical issues during regular business hours.
What payment methods do you accept?
Payments can be made securely online through our payment portal. We accept major credit/debit cards for all services rendered.
Are there any hidden fees?
All charges are transparently communicated upfront. You'll only pay for time spent and necessary replacement parts with prior approval.
Can you help with child internet safety?
Yes, we offer secure network configuration with parental controls to protect children from inappropriate content and online risks.
Do you provide service guarantees?
If we can't fix your issue during on-site visits, you won't be charged. Workshop repairs include progress updates and cost transparency.
