Business Details
19 Years
experience
Emergency
services
Your Trusted IT Support Partner in Manchester
At Remedian IT Solutions, we have established ourselves as a trusted partner for businesses and educational institutions across Manchester and the North West since 2007. Our expertise lies in delivering proactive IT support, robust cybersecurity frameworks, and tailored technology solutions that align with the unique needs of each client. With 16 years of operational experience, our team of certified professionals leverages cutting-edge tools and methodologies to ensure seamless IT operations, minimise downtime, and enhance organisational efficiency. We specialise in managed IT services, cloud migration, Cyber Essentials compliance, and bespoke infrastructure planning, serving over 80 clients including schools and SMEs.Our commitment to excellence is evidenced by our 99% customer satisfaction rate, strategic partnerships with industry leaders like Microsoft and Cisco, and recognition through awards such as the Oldham Business Awards. By combining technical proficiency with a client-centric approach, we empower organisations to focus on growth while we handle their technological challenges with transparency and reliability.
Services
IT Support
Managed IT Services
Cybersecurity
Cloud Solutions
IT Consultancy
Hardware Support
School IT Solutions
Data Backup
VOIP Systems
Penetration Testing
Details
- Year established: 2007
Highlights and features
- 16 years of experience delivering IT solutions for businesses and schools
- 24/7 network monitoring and emergency response services
- Tailored solutions aligned with specific business requirements
- 99% customer satisfaction rate across 80+ active clients
- Proactive approach combining technical expertise with strategic planning
Associations and certifications
- Cyber Essentials
What people say
Professional and efficient
High level of customer service
Fast response to issues
Proactive solutions implementation
Excellent value for money
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your technology infrastructure. Using advanced tools, we proactively identify and resolve potential issues before they disrupt operations. This includes 24/7 network surveillance, automated patch management, and performance optimisation to ensure maximum uptime and system efficiency for businesses of all sizes.
Cybersecurity Solutions
We implement comprehensive cybersecurity measures including Cyber Essentials certification, penetration testing, and real-time threat detection. Our approach combines advanced firewall configurations, staff training programs, and regular security audits to protect against malware, phishing attacks, and data breaches while maintaining regulatory compliance with GDPR standards.
Cloud Solutions
Our cloud solutions facilitate seamless transition to digital infrastructure with secure data storage and remote access capabilities. Using Microsoft Azure and Office 365 platforms, we implement hybrid cloud environments that balance on-premise control with scalable cloud resources, ensuring business continuity and data accessibility across multiple locations and devices.
School IT Support
Specialised IT support for educational institutions includes network infrastructure management, device deployment, and curriculum-aligned technology integration. We provide secure learning environments with content filtering, digital literacy training, and compliance with educational data protection standards while supporting over 40 schools across multiple boroughs.
Hardware Maintenance
Comprehensive hardware support covers installation, maintenance, and repair of computer systems, servers, and networking equipment. Our engineers provide both remote diagnostics and on-site repairs, with flexible financing options available for equipment upgrades to help businesses manage technology investments while maintaining operational efficiency.
People
Dave
Director
Co-founder with 16 years' experience in enterprise IT solutions, overseeing strategic direction and business development for Manchester-based operations and client relationships.
James
Director
Technical director responsible for service delivery and innovation, with expertise in cybersecurity frameworks and infrastructure planning for commercial and educational sectors.
Kelly
Office Manager
Manages day-to-day operations and client communications, ensuring efficient service coordination across multiple locations while maintaining quality control standards.
Ellie
Operations Manager
Oversees technical teams and project implementation, with focus on process optimisation and service scalability for growing client base across North West region.
Dawid
Helpdesk Team Leader
Leads remote support team providing first-line technical assistance, managing incident resolution and ensuring timely response to client IT requirements.
Questions
How does your cloud service ensure data security?
Our cloud solutions use the 3-2-1 backup methodology with encrypted storage across three locations, including offsite facilities, while maintaining full GDPR compliance.
Do you offer 24/7 IT monitoring?
Yes, we provide round-the-clock network monitoring to detect and resolve potential threats or system issues before they affect business operations.
What are the benefits of outsourcing IT support?
Outsourcing provides access to specialist expertise at lower cost than in-house teams, with immediate technical resources and proactive infrastructure management.
Can you support growing businesses?
Our scalable solutions adapt to business growth with flexible infrastructure planning, hardware upgrades, and expanded service packages as requirements evolve.
What cybersecurity measures do you implement?
We deploy multi-layered protection including firewalls, malware detection, staff training, and regular penetration testing to prevent cyber attacks and data breaches.
Do you support remote working environments?
Yes, we provide secure remote access solutions combined with on-site support options to accommodate hybrid working models and distributed teams.
