Hybrid IT

Hybrid IT Services is a company dedicated to providing reliable and cost-effective IT solutions to individuals, home-based businesses, and small to medium-sized enterprises throughout the North East and Northumberland. Established in 2009, we have over fourteen years of experience working within the IT industry, building a reputation for professionalism, exceptional customer service, and a commitment to resolving technical issues efficiently and transparently.

We understand the frustration and disruption that computer problems can cause. That's why we go the extra mile to offer a seamless experience for our clients. We offer on-site services, meaning our qualified technicians will come to you, eliminating the hassle and expense of transporting your devices. We don't charge a call-out fee, and our "No Fix - No Fee" guarantee ensures that you only pay if we successfully resolve your issue. Should your computer require further attention, such as specialized repairs or software installations, we will complete the job and return your equipment to you, free of charge.

Our team comprises certified professionals with expertise in both Microsoft and Novell technologies, providing you with the assurance that your IT needs are in capable hands. We take pride in our ability to explain technical jargon in clear, understandable language, ensuring that you are fully informed throughout the process. We are dedicated to working at a time that is convenient for you, accommodating your schedule and minimizing any disruption to your day.

Our Services

At Hybrid IT, we offer a comprehensive range of IT services tailored to meet the diverse needs of our clients. Our services are designed to keep your technology running smoothly and protect your valuable data.

• Software Support: We provide expert assistance with a wide range of software issues. Whether you need assistance with virus removal, operating system reinstallation and recovery, email and internet configuration, Windows password removal, system tune-up, or system transfer to a new device, our skilled technicians have the knowledge and tools to deliver efficient solutions.

• Home Networking: We can help you set up and maintain a reliable and secure home network. Our services include configuring ADSL, DSL, and cable broadband connections, installing wireless and wired networks, securing your network with firewalls, configuring wireless printing and file sharing, and ensuring your gaming consoles (Wii, Xbox, PlayStation) can connect and play online seamlessly.

• Data Recovery: Lost important data? We specialize in recovering data from crashed hard drives, restoring corrupt data, retrieving data from flash media, recovering formatted drives, and recovering accidentally deleted files. We utilize advanced data recovery techniques and tools to maximize your chances of retrieving your precious information.

• Hardware Support: We offer comprehensive hardware repair and upgrade services. Our expertise covers computer and laptop repairs, memory upgrades, laptop power jack repairs, laptop screen replacements, graphics chip reflow/reballing, processor upgrades, and the provision of detailed computer engineer reports for insurance claims.

• Vulnerability Scanning: In today's digital landscape, cybersecurity is paramount. Our advanced Vulnerability Scanner Engine provides a certified attack surface vulnerability reporting system. We conduct both internal and external vulnerability scans, delivering comprehensive insights into your systems' security posture and identifying potential weaknesses before they can be exploited.

Hybrid IT: Simplifying Your IT Needs

At Hybrid IT, we believe in providing straightforward, reliable, and cost-effective IT solutions that empower our clients. We strive to build long-term relationships based on trust and exceptional service. Whether you're facing a sudden technical issue or require ongoing maintenance and support, our expert team is here to help you navigate the complexities of the digital world with confidence.