Business Details
22 Years
experience
Emergency
services
Your Trusted IT Support Partner in Cheltenham
Cheltenham IT is a Microsoft-certified IT services provider established in 2004, specialising in tailored technology solutions for small and medium-sized businesses across Gloucestershire and surrounding areas. Our team of Microsoft-certified consultants delivers comprehensive IT support, cloud migration, and network management services, prioritising reliability and business continuity. With expertise in Office 365 deployment, server virtualisation, and disaster recovery, we ensure clients benefit from secure, scalable infrastructure while minimising downtime. Our proactive monitoring systems provide 24/7 oversight of critical IT functions, and our flexible support packages accommodate both fixed-price contracts and ad hoc requirements.We maintain partnerships with leading technology providers to deliver enterprise-grade solutions at accessible costs, supported by a 2-hour guaranteed response time for contracted clients. Our approach combines technical proficiency with strategic understanding of business operations, enabling clients to focus on core activities while we manage their IT infrastructure. Through regular audits and system optimisation, we ensure clients' technology investments align with evolving business needs and industry standards.
Services
IT Support
Office 365 Migration
Cloud Services
Server Virtualisation
Disaster Recovery
Network Management
Hardware Solutions
Backup Systems
Emergency Support
System Audits
Details
- Year established: 2004
Highlights and features
- We have 20 years of experience in business IT solutions since 2004
- Our team holds Microsoft-certified specialist qualifications
- We provide 24/7 emergency IT support services
- We implement proactive network monitoring systems
- We offer fixed-price IT support contracts with guaranteed response times
Associations and certifications
- Microsoft Small Business Specialist
- Microsoft Cloud Essentials
Services
Office 365 Migration
We specialise in seamless Microsoft Office 365 migrations, ensuring business continuity during transition. Our certified consultants handle data transfer, system configuration, and user training. Clients benefit from enhanced collaboration tools, 50GB mailboxes, and enterprise-grade security while maintaining familiar Microsoft interfaces.
IT Support Contracts
Our comprehensive IT support plans include proactive network monitoring, 24/7 helpdesk access, and guaranteed 2-hour response times. Services cover system administration, security updates, and hardware maintenance. Contract holders receive regular infrastructure audits and priority emergency assistance without additional call-out fees.
Server Virtualisation
We implement VMware and Hyper-V virtualisation solutions to consolidate server infrastructure. This reduces hardware costs by 60% while improving disaster recovery capabilities. Our migrations ensure seamless transition with minimal downtime, providing scalable environments that adapt to business growth and technological changes.
Disaster Recovery
Our backup solutions combine on-site and cloud storage with automated verification processes. We conduct bi-annual full system recovery tests for contract clients. Services include ransomware protection, RAID array monitoring, and rapid data restoration from multiple geographic locations to ensure business continuity.
Cloud Services
We deliver scalable cloud infrastructure with Microsoft Azure and AWS integration. Our solutions include hosted email, file sharing platforms, and virtual desktop environments. Clients benefit from 99.9% uptime guarantees, automatic software updates, and secure remote access across multiple devices without upfront capital expenditure.
Questions
What Microsoft certifications does your team hold?
Our consultants hold Microsoft Small Business Specialist accreditation and participate in the Microsoft Cloud Essentials program, ensuring expertise in Office 365 and Azure solutions.
Do you offer emergency IT support outside office hours?
Yes, we provide 24/7 emergency support with remote assistance available immediately and on-site visits within our service areas at any time.
Which geographic areas do you cover for on-site services?
We serve Gloucestershire and surrounding areas including Cheltenham, Gloucester, Stroud, Tewkesbury, and the Forest of Dean regions.
Can you support legacy Windows systems?
We support all Windows server versions and desktop operating systems from Windows 2000 through Windows 10, including legacy application compatibility solutions.
What backup verification processes do you implement?
We conduct automated daily backup checks, quarterly integrity tests, and bi-annual full system recovery drills to ensure data protection effectiveness.
Do you offer hardware procurement services?
Yes, we supply servers, networking equipment, and peripherals from multiple vendors, providing impartial recommendations based on your specific requirements and budget.
