Business Details
15 Years
experience
Emergency
services
Your Trusted IT Partner in Leigh
Established in 2011 as a bedroom business, we have grown into a trusted IT provider for SMEs across the North West. Our ISO-certified team offers enterprise-level IT support with a personal touch, specialising in managed IT, cloud solutions, cybersecurity, and Microsoft 365 migration. With a 91 Net Promoter Score and 98% client retention rate, we combine technical expertise with local knowledge to deliver tailored solutions.Our accreditations include ISO 9001, ISO 27001, Cyber Essentials Plus, and Microsoft Solutions Partner status. We serve diverse sectors from Leigh to Manchester, Rochdale, and beyond, prioritising rapid response times and long-term partnerships.
Services
Managed IT Support
Cloud Solutions
IT Security
Microsoft 365 Migration
Cyber Essentials Certification
Business Continuity
Hosted Voice
Network Connectivity
Cyber Awareness Training
IT Consultancy
Details
- Year established: 2011
Highlights and features
- ISO 9001 and ISO 27001 certified for quality and information security
- 98% client retention rate demonstrating long-term reliability
- Specialist Microsoft 365 migration and cloud implementation expertise
- 24/7 support with rapid response times for critical issues
- Local North West knowledge with nationwide service capability
Associations and certifications
- ISO 9001
- ISO 27001
- Cyber Essentials Plus
- Microsoft Solutions Partner
What people say
Amazing service
Friendly
Professional
Rapid response
No job too small
Services
Managed IT Support
Our managed IT support provides continuous monitoring and proactive maintenance for business systems. We handle troubleshooting, software updates, and security patches to prevent downtime. Clients benefit from dedicated account management and guaranteed SLAs for operational continuity.
Cloud Solutions
We implement secure public and hybrid cloud environments tailored to business growth requirements. Our solutions include data migration, infrastructure optimisation, and ongoing cloud management. Businesses gain scalable storage, improved collaboration tools, and reduced hardware dependencies through our cloud expertise.
IT Security
Comprehensive security solutions protect against 30,000+ daily cyber threats targeting SMEs. We deploy advanced threat protection, multi-factor authentication, and data loss prevention systems. Our Cyber Essentials certification ensures compliance with industry security standards for business data protection.
Microsoft 365 Migration
Specialist migration services transition businesses to Microsoft 365 platforms. We configure cloud environments, implement security protocols, and train staff on collaboration tools. Clients gain access to productivity applications, secure cloud storage, and enterprise-grade communication features.
Business Continuity
Our backup and recovery solutions protect against data loss from ransomware or system failures. We implement automated cloud backups and test recovery protocols to ensure business continuity. Clients receive customised recovery time objectives and data restoration guarantees.
People
Adam Vause
Managing Director
Founder of Express IT Group with over a decade of experience in enterprise IT solutions. Passionate about delivering tailored technology strategies that align with business growth objectives while maintaining personal client relationships.
Adam Clowes
Operations Director
Oversees technical operations and service delivery standards. Brings extensive experience in IT infrastructure management and process optimisation to ensure efficient service implementation for clients.
Darren Tipple
Customer Success Manager
Manages client relationships and service satisfaction metrics. Focuses on understanding business needs to deliver technology solutions that improve operational efficiency and user experience.
Kay Johnson
Head of Finance
Responsible for financial strategy and operational sustainability. Ensures transparent pricing models and cost-effective IT solutions that deliver value to clients while maintaining business growth.
Questions
What IT services do you specialise in for SMEs?
We specialise in managed IT support, cloud solutions, cybersecurity, Microsoft 365 migration, and business continuity planning tailored to SME requirements.
How do you ensure business data security?
Through ISO 27001-certified processes, Cyber Essentials Plus accreditation, advanced threat protection, and regular security audits to prevent breaches.
Can you support hybrid working environments?
Yes, our connectivity solutions include hosted voice, Microsoft Teams integration, and secure remote access to maintain productivity across locations.
What response times do you guarantee for IT issues?
Our SLAs include rapid response times for critical issues, with 24/7 support available for urgent technical problems affecting business operations.
How do you handle data backup and recovery?
We implement automated cloud backups with tested recovery protocols to ensure business continuity following data loss incidents or system failures.
Are your services available beyond the North West region?
While based in Leigh, we serve clients nationwide through remote support capabilities and strategic partnerships across the UK.
