Business Details
21 Years
experience
Your Trusted IT Support & Computer Repair in Poole
Tech Medics is a family-run business dedicated to providing comprehensive computer and technology support across Poole and Bournemouth. With over two decades of experience, we specialise in repairing laptops, desktops, games consoles, iPads, and tablets, alongside offering custom PC builds, networking solutions, and data recovery services. Our team prioritises customer satisfaction, using high-quality parts with 12-month warranties and delivering same-day repairs where possible.As Microsoft Certified Professionals, we combine technical expertise with a personal touch, supporting both individuals and local businesses. Our commitment to transparency ensures honest advice, competitive pricing, and solutions tailored to each client's needs, whether it's resolving hardware faults, optimising networks, or creating bespoke computing systems.
Services
Laptop Repairs
Console Repairs
iPad/Tablet Repairs
Custom PC Builds
Data Recovery
Networking Solutions
iMac Repairs
Gadget Microsoldering
Remote Support
Website Design
Details
- Year established: 2005
Highlights and features
- Over 20 years of experience in computer and console repairs
- Microsoft Certified Professional for advanced technical expertise
- Competitive pricing with 12-month warranties on parts
- Free delivery/collection within 10 miles of Poole
- Support for small businesses with onsite and remote solutions
Associations and certifications
- Microsoft Certified Professional
What people say
Quick response times
Expert technical knowledge
Reliable and trustworthy
Competitive pricing
Excellent customer support
Services
Laptop Repairs
Tech Medics offers comprehensive laptop and desktop repairs for all brands. Common services include screen replacements, hard drive upgrades, virus removal, and operating system reinstalls. Using high-quality parts with 12-month warranties, we ensure devices are restored to optimal performance. Our technicians address power issues, overheating, and software problems, providing fast, cost-effective solutions for both personal and business use.
Console Repairs
Specialising in PS5, PS4, Xbox Series X, and Nintendo Switch repairs, Tech Medics handles complex microsoldering tasks like HDMI port replacements and circuit board repairs. With extensive experience in gaming hardware, we offer competitive pricing and warranties on parts. Services include fixing disc drive errors, power issues, and wireless connectivity problems, ensuring consoles are restored to full functionality with minimal downtime.
Custom PC Builds
We create tailored PCs to match individual budgets and requirements, from office machines to high-end gaming rigs. Our builds feature SSDs as standard, free from bloatware, with options for unique designs like retro-themed cases. Each system includes free antivirus software and comes with 1-3 year warranties on components, ensuring reliable performance and long-term satisfaction for both personal and business users.
Data Recovery
Tech Medics specialises in retrieving data from failing or damaged storage devices. Using advanced techniques, we recover files from hard drives, SSDs, and memory cards, even when devices won't power on. Our engineers employ circuit board repair skills to salvage data from physically damaged drives, prioritising urgent cases to prevent permanent loss of critical files, photos, and business data.
Networking Solutions
We provide wireless and wired network installations for homes and businesses, optimising signal coverage and speed. Services include router configuration, range extenders, and Cat5e/Cat6 cabling for reliable connectivity. Our experts design scalable networks with domain servers and backup solutions, ensuring seamless communication and data sharing across multiple devices in both residential and commercial environments.
People
Martin Perrin
Head Technician
Martin has over 20 years of experience in computer and console repairs, supporting local businesses and residents. Known for his technical expertise and patient approach, he specialises in complex hardware fixes and custom PC builds. Clients praise his reliability and ability to resolve challenging IT issues efficiently.
Elaine Perrin
Secretary
Elaine manages administrative operations at Tech Medics, ensuring smooth day-to-day running of the business. With a focus on customer service, she coordinates repairs and supports clients, contributing to the company's reputation for clear communication and personalised service.
Questions
What types of devices do you repair?
We repair laptops, desktops, Macs, iPads, tablets, PS5, PS4, Xbox Series X/S, Nintendo Switch, and handheld gaming devices.
Are your technicians certified?
Yes, we are Microsoft Certified Professionals with over 20 years of experience in computer and console repairs.
How long does a typical repair take?
Most repairs are completed same day, though complex issues may require additional time depending on parts availability.
Do you offer data recovery services?
Yes, we specialise in recovering data from failed drives, including physically damaged storage devices.
Can you build custom gaming PCs?
Yes, we create custom gaming rigs tailored to your budget, featuring high-quality components and SSDs as standard.
Do you provide onsite business IT support?
Yes, we offer onsite and remote support for local businesses, including network setup and server maintenance.
