Business Details
Emergency
services
Award-Winning IT Support for UK Businesses
PC Support Group is a multi-award-winning IT support company dedicated to helping businesses maximise their use of technology. We specialise in proactive IT support, cybersecurity, and telecoms services designed to improve productivity, reduce costs, and protect businesses. Our team of qualified engineers provides tailored solutions, including fully managed IT support, remote assistance, co-managed services, server support, mobile device management, and Apple IT support. We are Cyber Essentials accredited and proud members of the Apple Consultants Network and Microsoft Partner programme. With nearly 200 businesses trusting us to manage their IT infrastructure, our services are built on integrity, respect, and trust.We offer 24/7 monitoring and protection, strategic support, painless onboarding, and budget control to ensure seamless operations. Our clients benefit from rapid response times, high customer satisfaction scores, and a commitment to continuous improvement. We work closely with world-class partners to deliver pioneering security solutions and bespoke systems tailored to individual business needs. Our expertise extends to cloud services, data protection, VoIP telephone systems, and managed cybersecurity solutions, ensuring comprehensive coverage for modern businesses.
Services
IT Support
Cyber Security
Cloud Services
VoIP Systems
Mobile Device Management
Server Support
Data Protection
Managed Antivirus
Leased Lines
Apple IT Support
Details
- Year established: 2025
Highlights and features
- We are Cyber Essentials accredited for cybersecurity excellence
- Our team includes Microsoft and Apple-certified engineers
- 24/7 monitoring and protection for continuous security
- Proven track record with nearly 200 businesses trusting our services
- Strategic partnerships with leading technology firms for innovative solutions
Associations and certifications
- Cyber Essentials
- Microsoft Partner
- Apple Consultants Network
What people say
25% cost savings
80% fewer support calls
First-call resolution
Zero security breaches
Seamless remote transition
Services
Fully Managed IT Support
Our fully managed IT support takes complete responsibility for your IT infrastructure. This service includes proactive monitoring, maintenance, and technical support to ensure maximum uptime. Businesses benefit from reduced operational costs and access to expert engineers available 24/7 for immediate issue resolution.
Cyber Security Services
Comprehensive cyber security solutions protect against threats through managed antivirus, firewalls, and dark web monitoring. Our services include Cyber Essentials accreditation assistance, multi-factor authentication, and security audits to safeguard sensitive data and maintain compliance with industry standards.
Cloud Services
We provide scalable cloud solutions including Microsoft Azure and Google Workspace integration. Our services enable secure remote access, data storage, and collaboration tools that enhance business flexibility while reducing infrastructure costs through pay-as-you-go models.
VoIP Telephone Systems
Modern VoIP systems offer advanced communication features with cost-effective calling plans. Our solutions include call centre systems, mobile integration, and unified communications that support remote working and improve customer service efficiency.
Mobile Device Management
Secure management of smartphones, tablets, and laptops ensures data protection across all devices. Our MDM solutions enforce compliance policies, enable remote monitoring, and reduce security risks while supporting flexible work arrangements through controlled access.
People
Norma Guest
MPloy
Norma Guest from MPloy praises PC Support Group for seamless transition to Office 365, enhancing remote working capabilities and maintaining business continuity during critical periods.
Simon McLoughlin
Creed Communications
Simon McLoughlin highlights the company's expertise in implementing robust cybersecurity systems, particularly through the Cyber Essentials certification process, making complex procedures simple and effective.
Graham Russell
AMION Consulting
Graham Russell, CEO of AMION Consulting, commends the team's consistent communication, prompt issue resolution, and long-term partnership approach that aligns with business goals.
Jan Hunt
SK Real Estate
Jan Hunt from SK Real Estate appreciates the VoIP system's flexibility, ease of use, and rolling monthly contracts that prevent missed calls and improve team performance.
Mark Whittle
Influential Agency
Mark Whittle, Finance Manager at Influential Agency, values the company's rapid cybersecurity assessments and proactive threat prevention that has eliminated security breaches and minimised downtime.
Questions
What IT services do you offer for SMEs?
We provide fully managed IT support, remote assistance, co-managed solutions, server maintenance, and mobile device management tailored to SME needs.
Are you Cyber Essentials accredited?
Yes, we are Cyber Essentials accredited and can help businesses achieve and maintain this certification for enhanced cybersecurity protection.
Do you offer 24/7 IT support?
Yes, our services include 24/7 monitoring and emergency support with rapid response times for critical IT issues.
What cloud solutions are available?
We offer Microsoft Azure integration, Google Workspace support, hosted systems, and virtual desktop infrastructure for scalable cloud operations.
How do you handle cybersecurity threats?
Our comprehensive approach includes managed antivirus, firewalls, dark web monitoring, multi-factor authentication, and regular security audits.
Can you support Apple devices in business environments?
Yes, as members of the Apple Consultants Network, we provide expert Apple IT support for device integration and network management.
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