Business Details
23 Years
experience
Emergency
services
Your Trusted IT Support Partner in London
Raycon is a dynamic and forward-thinking IT support and services provider committed to delivering professional solutions for businesses and organisations. Established in January 2003 and acquired by Harvest Systems Support Limited in 2012, we leverage extensive experience to offer tailored IT consultancy, support, and installation services. Our expertise spans telecommunications, data security, audio visual systems, and structured cabling, with a focus on strategic planning and cutting-edge technology integration.Accredited under ISO 9001 (Quality) and ISO 27001 (Security), we serve diverse sectors including legal, financial, media, and charitable organisations. Headquartered in Central London, we combine local accessibility with nationwide and international reach to address the evolving needs of modern businesses.
Services
IT Support
Telecoms
Backup Services
Hosted Services
Structured Cabling
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in IT support and consultancy.
- Our services are ISO 9001 and ISO 27001 certified for quality and security.
- We offer tailored solutions for legal, financial, and charitable sectors.
- Our 24/7 backup and disaster recovery services ensure business continuity.
- We partner with Microsoft, Cisco, and other industry-leading technology providers.
Associations and certifications
- ISO 9001
- ISO 27001
Services
IT Support
Our IT support services provide businesses with flexible, technology-driven solutions for server, desktop, and network maintenance. Leveraging current and emerging tools, we ensure minimal downtime and maximum efficiency. Tailored to corporate and small businesses, our support allows internal IT teams to focus on strategic growth rather than day-to-day troubleshooting.
Hosted Services
Raycons hosted services deliver scalable, cloud-based IT infrastructure for businesses avoiding on-premises management. Solutions include VoIP, Office 365, and web hosting, ensuring secure, remote access to critical systems. Designed for reliability, these services reduce capital costs while maintaining high performance and connectivity.
Backup Services
Our 24/7 online backup and disaster recovery services use snapshot technology to secure data from physical and virtual servers. Encrypted offsite storage in UK data centres ensures business continuity, with expert-led restores and virtualisation available on demand. No additional charges apply for file or server recovery.
Structured Cabling
We design and implement structured cabling solutions, including fibre optics and category 6 cabling, to support robust network performance. Services cover testing, re-cabling, and expansion, ensuring scalable infrastructure for offices and data centres aligned with evolving business needs.
Telecoms Services
Raycon offers telecoms solutions ranging from high-speed broadband and leased lines to VoIP and hosted telephony. Our services ensure reliable connectivity and scalable communication tools, supporting businesses in transitioning to modern, IP-based networks for improved efficiency and collaboration.
Questions
What IT services does Raycon offer?
We provide IT consultancy, support, structured cabling, backup solutions, hosted services, and telecoms infrastructure tailored to business needs.
How does Raycon’s backup service work?
Our backup service uses onsite appliances with snapshot technology, encrypting data sent to secure UK data centres for disaster recovery and continuity.
Do you support cloud-based solutions?
Yes, we offer hosted services including Office 365, VoIP, and web hosting to enable remote access and reduce on-premises IT burdens.
Are your services available outside the UK?
While based in London, we serve international clients with scalable IT infrastructure and support solutions.
What accreditations does Raycon hold?
We are ISO 9001 (Quality) and ISO 27001 (Security) certified, ensuring high standards in IT service delivery.
Can you assist with office relocations?
Yes, we manage IT decommissioning, transportation, and recommissioning during office moves, ensuring seamless continuity.
