Business Details
14 Years
experience
Your Trusted IT Partner in London
Pink Chalk is a London-based IT support and managed service provider dedicated to delivering exceptional customer service and value for small to medium businesses within Greater London. Established with a focus on building strong personal relationships with clients, the company aims to help businesses grow while keeping costs down and systems up. With a team of IT professionals available at short notice, Pink Chalk offers flexible support and payment options tailored to suit various business needs. The company's expertise spans over two decades in the IT industry, with directors bringing extensive experience from corporate, financial, and SME sectors. Pink Chalk provides free pre-sales advice and technical support, even for non-clients, ensuring accessibility to expert guidance.The company's commitment to quality is reflected in its partnerships with leading IT equipment manufacturers and its ISO 14001 environmental accreditation for IT disposal services. Client testimonials consistently highlight the team's reliability, technical expertise, and exceptional customer service. Pink Chalk's approach combines technical proficiency with a focus on clear communication, demystifying technical jargon for clients. The company offers a free half-day trial for new customers to experience their services firsthand. With offices near the ExCel London Exhibition Centre, Pink Chalk serves businesses within the Greater London/M25 area, providing comprehensive IT solutions that address both immediate needs and long-term strategic goals.
Services
IT Support
Office Relocation
IT Disposal Service
Website Design
Hardware Supply
Software Licensing
Online Backup Solutions
Cybersecurity Services
Cloud Migration
Data Destruction
Details
- Year established: 2012
Highlights and features
- Over 20 years of experience in the IT industry
- ISO 14001 accredited IT disposal services
- Never knowingly beaten on price
- Team of IT professionals available at short notice
- Flexible support and payment options for all business types
Associations and certifications
- ISO 14001
What people say
Knowledgeable and efficient
Exceptional service
Great value
Highly recommend
Timely problem resolution
Services
IT Support
Pink Chalk provides comprehensive IT support services tailored to London-based businesses. Our team offers prompt technical assistance for organisations of all sizes within the Greater London/M25 area. With flexible support packages including Anytime, Pre-Pay, and Pay As You Go options, we accommodate diverse business needs. Our services cover hardware and software maintenance, network management, and system optimisation, ensuring minimal downtime and maximum operational efficiency.
Office Relocation
Our professional office relocation service ensures stress-free business moves across London. We manage all aspects including equipment inventory, protective packaging, secure transportation, and post-move system configuration. With customised planning and transparent pricing, we handle sensitive IT equipment with care while maintaining business continuity throughout the relocation process. Our team provides comprehensive support from initial survey to final setup.
IT Disposal Service
Pink Chalk offers certified IT equipment disposal services compliant with WEEE regulations. Our ISO 14001-accredited process includes secure data destruction through approved methods, environmentally responsible recycling, and comprehensive documentation. We provide on-site data wiping, degaussing, and shredding options with full asset tracking and certification for regulatory compliance, ensuring both environmental responsibility and data security.
Website Design
We create custom websites tailored to business needs with a focus on brand communication and user experience. Our services include design concept development, implementation, hosting solutions, and ongoing maintenance. We prioritise website security with malware protection and regular updates, while ensuring designs align with broader marketing strategies and reflect each client's unique business identity and objectives.
Hardware Supply
As authorised partners of leading manufacturers, we supply servers, desktops, laptops, and networking equipment from brands like Dell, HP, and Cisco. Our inventory includes thousands of items available for next-day delivery across the UK. We offer configuration services and academic/charity pricing options, providing complete hardware solutions from single components to enterprise-level infrastructure.
People
Matthew Handley
Director / Consultant
Matthew brings over 10 years' experience in IT support across corporate, financial, and SME sectors. His extensive industry background led to the creation of Pink Chalk, focusing on delivering reliable IT solutions and exceptional customer service.
Ian Willson
Director / Consultant
Ian has over 20 years' experience in the IT sector, previously serving as EMEA Head of Server and Storage at a major US bank. His career includes senior roles at Reuters, State Street, and IBM, bringing valuable enterprise expertise to Pink Chalk.
Questions
What areas do you cover for IT support services?
We provide IT support services throughout Greater London and the M25 area, with our main office located near the ExCel London Exhibition Centre in Royal Victoria Dock.
Can I try your services before committing?
Yes, we offer all new customers a free half-day trial of our IT support services, allowing you to experience our capabilities before making any commitment.
What payment options are available?
We offer flexible payment methods including cash, credit, and leasing options through our partnership with CHG Meridian UK Ltd for spreading equipment costs.
Are your IT disposal services certified?
Yes, our IT disposal services are ISO 14001 accredited and fully compliant with WEEE regulations, providing secure data destruction and environmentally responsible recycling.
What IT support packages do you offer?
We provide three main support packages: Anytime Support (unlimited support during working hours), Pre-Pay Support (pre-purchased support hours), and Pay As You Go Support (on-demand service with no contracts).
Do you provide services for charities and educational institutions?
Yes, we offer specially discounted rates for educational users and UK-registered charities through our Microsoft Authorised Education Reseller status and charity software discount programs.
