Business Details
20 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in London
Established in 2006, IT IN BUSINESS is an independent managed IT services provider with over 15 years of proven experience. We specialise in building and maintaining highly reliable, modern, and efficient business IT networks using a wide array of cloud-first technologies. Our focus is on delivering tailored solutions that maximise security, reliability, and cost-efficiency while aligning with the unique needs of each client. With a limited client base, we ensure exceptional service quality and long-term partnerships. Our team of experts provides 24/7 support, proactive monitoring, and strategic IT consultancy to help businesses navigate technological challenges.We pride ourselves on transparency, straightforwardness, and a commitment to staying ahead of industry advancements. Our services span managed IT solutions, cybersecurity, cloud migrations, and digital transformation, catering to businesses across London, the UK, and internationally. As a Microsoft Silver Partner, we leverage cutting-edge technologies to deliver scalable and future-ready IT infrastructures. Our clients benefit from reduced downtime, enhanced productivity, and peace of mind, knowing their IT systems are in expert hands.
Services
Managed IT Services
Cybersecurity Audits
Cloud Solutions
IT Infrastructure Consultancy
Disaster Recovery
Remote IT Support
Office Moves
Apple Mac Support
Digital Transformation
Supplier Management
Details
- Year established: 2006
Highlights and features
- 15+ years of experience in managed IT services
- 24/7 exceptional helpdesk support with 99.8% customer satisfaction
- Microsoft Silver Partner with access to cutting-edge technologies
- Proactive approach to IT security and business continuity
- Tailored solutions for businesses in London and globally
Associations and certifications
- Microsoft Silver Partner
What people say
Highly skilled engineers
Prompt and effective response
Critical reduction in IT downtime
Flexible global support
Invaluable technical understanding
Services
Managed IT Services
Our managed IT services provide comprehensive oversight of your technology infrastructure. We offer proactive monitoring, cybersecurity, and 24/7 support to ensure uninterrupted operations. With tailored solutions for businesses of all sizes, we focus on scalability, security, and cost-efficiency. Our team handles everything from network management to cloud integration, allowing you to concentrate on core business activities while we maintain your IT systems.
Cybersecurity Audits
We conduct thorough cybersecurity audits to identify vulnerabilities in your IT environment. Our assessments cover network security, data protection, and compliance with industry standards. By highlighting risks and recommending mitigation strategies, we help safeguard your business against cyber threats. Our services include penetration testing, Zero Trust evaluations, and Microsoft Threat Check analyses to ensure robust digital resilience.
Cloud Solutions
Our cloud solutions enable seamless transition to modern platforms like Microsoft 365 and Azure. We design scalable, secure cloud infrastructures tailored to your business needs. From migration planning to ongoing management, we optimise performance and cost-efficiency. Our services include hybrid cloud deployments, data backup, and integration with existing systems to enhance flexibility and collaboration.
Disaster Recovery
We develop custom disaster recovery plans to protect your critical data and systems. Our solutions include automated backups, cloud replication, and rapid recovery processes to minimise downtime. With regular testing and updates, we ensure your business remains operational during unexpected disruptions, providing peace of mind and compliance with regulatory requirements.
Remote IT Support
Our 24/7 remote IT support delivers prompt resolution for technical issues across devices and networks. With 94% of tickets resolved on the first call, we prioritise efficiency and user education. Services include device management, software updates, and security monitoring, ensuring your team stays productive without onsite interventions.
People
Mal
Managing Director
With over 15 years in IT services, Mal leads strategic growth and client relationships. His expertise in technology innovation ensures clients receive forward-thinking solutions tailored to evolving business needs.
Stuart
Service Manager
Stuart oversees service delivery, ensuring operational excellence and client satisfaction. His background in IT infrastructure management supports seamless implementation of complex technology solutions.
James
Senior Engineer
James specialises in network security and cloud architectures. With a decade of hands-on experience, he designs resilient systems that align with clients' long-term business objectives.
Questions
What IT services do you offer for London businesses?
We provide managed IT services, cybersecurity audits, cloud solutions, disaster recovery, remote support, and digital transformation tailored to London-based companies.
Are your IT services available outside London?
Yes, we serve clients across the UK, North America, and EMEA regions with both onsite and remote support capabilities.
How does your 24/7 IT support work?
Our helpdesk responds to 94% of tickets within one hour, with 70% of calls answered in under 10 seconds, ensuring minimal business disruption.
Do you specialise in Apple Mac support?
Yes, we offer dedicated Mac support including maintenance, upgrades, and integration with Microsoft 365 or Google Workspace environments.
What accreditations do you hold?
We are a Microsoft Silver Partner, demonstrating expertise in deploying and managing Microsoft technologies for client benefit.
