Business Details
27 Years
experience
Your Trusted IT Support Partner in Romsey
Established in 1999, Widenet Computer Services has built an unrivalled reputation as a trusted provider of computer repair, installation, and support services for both home users and businesses. Based in Romsey, we serve customers across Hampshire, including Southampton, Winchester, Hedge End, The New Forest, Test Valley, Salisbury, and Waterside. Our expertise spans diagnosing and resolving hardware failures, software corruption, virus removal, and operating system reinstallation. We specialise in configuring mobile devices, recovering forgotten passwords, and providing one-to-one tuition to enhance user confidence. Our onsite visits address network setup, equipment installation, and data migration, while our workshop facilities offer cost-effective diagnostics and repairs.Recognised as the preferred computer install agents for the John Lewis Partnership, we prioritise individualised service, investing time to understand client needs. With over two decades of experience, we combine technical proficiency with a commitment to customer satisfaction, ensuring swift turnaround times and long-term client relationships. Our team's dedication to resolving complex issues and providing clear technical guidance has earned us consistent recommendations through word-of-mouth referrals.
Services
Computer repairs
Data recovery
Onsite visits
Software setup
Password recovery
Network configuration
Hardware upgrades
Remote support
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in computer repair and IT support.
- Our team provides both onsite and workshop-based technical solutions.
- We offer data recovery services through specialist partnerships.
- Recognised as preferred install agents for the John Lewis Partnership.
- Our staff prioritise clear communication and long-term client relationships.
What people say
Responsive and friendly
Excellent service
Trusted partner
Knowledgeable staff
Quick turnaround
Services
Computer repairs
We diagnose and resolve hardware failures, software corruption, and virus infections for PCs and Macs. Our technicians replace components, upgrade storage, and reinstall operating systems to restore functionality. With over two decades of experience, we ensure reliable solutions for slow or broken computers.
Data recovery
Specialist services for recovering lost data from faulty hard drives, either in-house or through trusted partners. We handle both physical drive failures and software-related data loss, prioritising secure and complete file restoration for personal and business clients.
Onsite visits
Our engineers provide doorstep technical support for network setup, device configuration, and system upgrades. This service includes wireless network troubleshooting, printer installation, and transferring data between old and new equipment within Hampshire.
Password recovery
Assistance with forgotten passwords, locked accounts, and security recovery processes. We help users regain access to Apple ID, Google, and Microsoft accounts while ensuring data protection during the recovery process.
Remote support
For software-related issues, we offer remote diagnostics and fixes through secure connections. This service addresses operating system errors, application conflicts, and configuration problems without requiring physical equipment drop-off.
People
Nigel Powell
Director
Co-founder with over 20 years in IT support, specialising in customer service and technical problem-solving. Leads onsite operations and maintains key partnerships like the John Lewis collaboration.
James Lai
Director
Senior technician known for expertise in complex repairs and data recovery. Recognised for patient client interactions and technical excellence in resolving hardware/software conflicts.
Questions
What areas do you cover?
We serve Romsey, Southampton, Winchester, Hedge End, The New Forest, Test Valley, Salisbury, Waterside, and surrounding Hampshire areas.
Do you offer onsite support?
Yes, we provide onsite visits for network setup, device installation, and technical troubleshooting within our service areas.
Can you help with data recovery?
We offer data recovery services for faulty drives, either in-house or through specialist partners, with secure file restoration.
Are appointments necessary?
Yes, we recommend booking appointments to ensure availability, especially for workshop visits during our opening hours.
Do you support both PCs and Macs?
We provide repair and support services for both PC and Mac systems, including software configuration and hardware upgrades.
