Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Waterlooville
Cyan Solutions has been redefining IT support since 2004, helping businesses across the UK streamline technology operations. Our proactive approach combines over 150 years of combined industry experience with globally recognised accreditations in IT Service Management and Information Security. We specialise in managed IT services including cybersecurity, cloud solutions, and communications, tailored to meet the unique needs of SMEs, charities, and non-profits.Our team of PRINCE2-certified professionals delivers seamless transitions within 28 days, backed by a 180-day satisfaction guarantee. With Cyber Essentials Plus compliance and a commitment to continuous improvement, we ensure robust data protection while simplifying technology for our clients. Our values-driven approach has earned trust from 200+ businesses, focusing on long-term partnerships rather than transactional relationships.
Services
IT Support
Cyber Security
Cloud Services
Communications
IT Consultancy
Details
- Year established: 2004
Highlights and features
- We have over 150 years of combined industry experience in IT services
- Our team includes PRINCE2 certified project managers
- Cyber Essentials Plus compliant security frameworks
- 200+ businesses trust us with their IT infrastructure
- 28-day seamless transition guarantee with 180-day satisfaction assurance
Associations and certifications
- Cyber Essentials Plus
What people say
Peace of mind
Friendly, knowledgeable
One stop shop
Security experts
Compliant with Cyber Essentials Plus
Services
IT Support
Our fully managed IT support ensures seamless reliability with proactive monitoring and rapid response times. Covering hardware, software, and network maintenance, we provide 24/7 assistance through our expert helpdesk team. Clients benefit from strategic IT roadmaps aligned with business objectives while maintaining strict compliance with security standards.
Cyber Security
Advanced cybersecurity solutions featuring AI-powered threat detection and real-time monitoring protect against evolving risks. Our services include vulnerability management, employee training, and Cyber Essentials Plus certification support. We implement multi-layered defences covering email security, infrastructure protection, and incident response planning.
Cloud Services
Fully managed Microsoft 365 and Azure cloud solutions optimise business productivity through seamless collaboration tools. We handle migration, configuration, and ongoing management while ensuring robust security measures. Services include SharePoint administration, Teams integration, and cost-optimisation strategies for scalable growth.
Communications
Cloud-based phone systems and Microsoft Teams integration enable flexible working arrangements across devices. Our solutions include VoIP implementation, mobile app support, and secure data connectivity through partnerships with BT OpenReach and Virgin Media. All communications infrastructure is protected by enterprise-grade security protocols.
IT Consultancy
Expert IT consultancy services guide digital transformation initiatives through strategic planning and project management. We conduct comprehensive technology reviews, develop implementation roadmaps, and provide PRINCE2-certified project delivery. Our consultants specialise in aligning technology investments with long-term business objectives.
People
Simon Bond
Managing Director
Founded Cyan Solutions in 2004, Simon leads strategic direction with over 20 years of IT industry experience. He focuses on delivering innovative technology solutions while maintaining core values of integrity and customer-centric service.
Alex Best
Project Engineer
Alex manages complex IT infrastructure projects, ensuring timely delivery of cloud migration and cybersecurity implementations. With PRINCE2 certification, he specialises in transforming technical requirements into practical business solutions.
Kelly Morgan
Junior Security Analyst
Kelly supports cybersecurity operations with threat monitoring and vulnerability assessments. She contributes to client security awareness training programs and maintains up-to-date knowledge of emerging cyber risks.
Glyn Cheesman
IT Security and Operations Director
Glyn oversees security operations and compliance frameworks, ensuring Cyber Essentials Plus standards across all client implementations. He leads incident response planning and develops proactive security strategies for enterprise clients.
Emily Maltby
Digital Marketing Manager
Emily manages client communications and thought leadership initiatives, highlighting technical expertise through educational content. She coordinates customer success programs and brand development activities across digital platforms.
Questions
What IT services does CYAN offer?
We provide managed IT support, cybersecurity, cloud services, communications solutions, and IT consultancy across the UK.
How quickly can you resolve IT issues?
Urgent issues are typically resolved within 60 minutes with our 24/7 support team available for critical incidents.
Do you support remote working environments?
Yes, our cloud-based solutions and communications tools enable secure remote access for teams working from any location.
How do you ensure data security?
We implement Cyber Essentials Plus compliant frameworks with AI-powered threat detection and regular vulnerability assessments.
Can you help with Cyber Essentials certification?
Yes, we guide clients through the entire certification process including implementation of required security controls.
What is your service transition process?
We guarantee a seamless 28-day transition with minimal disruption, backed by a 180-day satisfaction guarantee.