Business Details
25 Years
experience
Emergency
services
Expert Computer Repairs and IT Solutions in Durham
Established in 2001, DOT com SYSTEMS has been serving Durham and surrounding areas with comprehensive computer solutions. Our expertise spans PC and laptop repairs, hardware upgrades, and custom-built systems tailored to individual needs. With over two decades of experience, we combine technical proficiency with a customer-centric approach, ensuring transparent communication and cost-effective solutions. Our engineers specialise in diagnosing and resolving issues efficiently, often completing repairs within 24 hours.We maintain a diverse inventory of components from leading brands while prioritising value for money without compromising quality. From first-time users to gaming enthusiasts, our team delivers impartial advice and reliable service. Our commitment to community-based trade remains steadfast since opening our Durham shop in 2002.
Services
PC Repairs
Laptop Repairs
Custom PCs
Virus Removal
Hardware Sales
Details
- Year established: 2001
Highlights and features
- 20+ years serving Durham's computer needs since 2001
- Fast 24-hour repair turnaround for most issues
- Expert engineers with comprehensive component knowledge
- Wide range of branded computer hardware in stock
- Transparent pricing with no unnecessary upselling
Services
PC Repairs
Our engineers diagnose and fix desktop computer issues including hardware failures and software problems. We replace components like motherboards, power supplies, and storage drives while maintaining data integrity. Customers benefit from competitive pricing and same-day service availability.
Laptop Repairs
Specialist laptop maintenance covering screen replacements, battery upgrades, and hinge repairs. We handle both mechanical issues and software optimisation. Our Durham store stocks common replacement parts for immediate repairs.
Custom PCs
Tailored computer assembly matching specific performance requirements and budgets. We use quality components from brands like AMD, Asus, and Kingston. Gamers and professionals receive optimised configurations for their particular applications.
Virus Removal
Comprehensive system security checks eliminating viruses, spyware, and other malicious software. The process includes operating system repairs and security software installation. Most cleanups complete within 24 hours.
Hardware Sales
Extensive inventory of components including SSDs, graphics cards, and peripherals from leading manufacturers. We offer both online ordering and in-store purchases with expert technical advice available for product selection.
Questions
What computer repair services do you offer?
We repair all PC and laptop hardware issues including screen replacements, component upgrades, and software problems. This covers virus removal, storage upgrades, and complete system diagnostics.
How quickly can you repair my computer?
Most repairs complete within 24 hours. Emergency fixes for critical issues like failed storage drives or power supply problems often finish the same day when parts are available.
Do you sell computer components?
Yes, we stock a wide range of parts including SSDs, processors, graphics cards, and peripherals from brands like AMD, Asus, and Kingston both in-store and online.
Can you build a custom gaming PC?
Our custom builds cater to gaming requirements with high-performance components. We work within your budget to create systems optimised for modern games and applications.
Are your engineers qualified?
Our technicians have over 20 years combined experience in computer hardware and software solutions. They regularly update skills to maintain expertise with current technologies and repair techniques.
What are your store opening hours?
We're open Monday to Friday 9am-5:30pm, Saturday 9am-5pm, and closed Sundays. The Durham shop provides in-person support for repairs and product purchases.
