Business Details
23 Years
experience
Emergency
services
Global IT Services for Business
Outsource International has been delivering professional IT services since 2003. Our global infrastructure enables us to provide multi-technology support across 185 countries, specialising in installations, maintenance, and infrastructure services. With a team of accredited engineers, we offer 24/7 helpdesk support and global dispatch services to major carriers, system integrators, and government sectors. Our flexible business model accommodates both large-scale projects and niche requirements without minimum quantity constraints. We maintain strict adherence to service level agreements while providing seamless technology solutions for enterprise networking, datacentres, and unified communications. Our international experience spans diverse industries, cultures, and technical environments, allowing us to implement best practices tailored to each client's needs.We combine global reach with local execution through our network of regional engineering teams. Our commitment to quality extends to smart technology installations, visual communications, and comprehensive project management. We operate as a trusted white-label partner for industry leaders, ensuring consistent service delivery across desktop services, security solutions, and storage infrastructure. Our heritage of supporting legacy systems alongside cutting-edge innovations demonstrates our adaptability to evolving technological landscapes.
Services
IT Installations
Global Outsourcing
Infrastructure Services
Smart Technologies
Project Management
24/7 Helpdesk
Global Dispatch
Enterprise Networking
Datacentre Support
Unified Communications
Details
- Year established: 2003
Highlights and features
- We have 20+ years of global IT service experience
- Our 24/7 helpdesk supports clients worldwide
- We operate in 185 countries with local engineering teams
- We implement no minimum quantity requirements
- Our team includes accredited engineers across technologies
Services
IT Installations
We deliver global IT installation projects including hardware procurement, IMACs, and smart-hands support. Our engineers implement enterprise networking equipment, servers, and datacentre infrastructure across 185 countries. Clients benefit from consistent deployment standards and rapid global execution capabilities.
24/7 Helpdesk
Our round-the-clock helpdesk provides technical assurance and incident management worldwide. The service includes 365-day ticket lifecycle management with multilingual support capabilities. Clients receive immediate assistance for critical systems through our globally distributed support team.
Global Outsourcing
We supply skilled IT professionals for on-site deployments across international locations. Our outsourcing solutions cover short-term projects and long-term resource requirements without minimum quantity constraints. Clients access pre-vetted engineers with expertise in multiple technology domains.
Smart Technologies
Our smart technology services include audio visual displays, digital signage, and unified communications installations. We provide complete lifecycle management from initial deployment to ongoing maintenance. Clients receive tailored solutions integrating with existing infrastructure and business processes.
Project Management
We manage complex international IT projects from planning to execution. Our methodology ensures seamless transitions and adherence to SLAs across multiple jurisdictions. Clients benefit from dedicated project managers coordinating cross-border implementations and resource allocation.
Questions
What geographic regions do you cover?
We provide IT services in 185 countries with local engineering teams ensuring effective implementation and support.
Do you support legacy systems?
Yes, we maintain expertise in both legacy systems and emerging technologies across enterprise environments.
What service level agreements do you offer?
Our SLAs include 24/7 support options with guaranteed response times tailored to client requirements.
Can you handle large-scale deployments?
We specialise in global projects with no minimum quantity requirements, supporting both small and enterprise-level implementations.
What technical accreditations do your engineers hold?
Our engineers maintain current industry certifications across multiple technology platforms and solution domains.
How do you ensure service consistency across regions?
We implement standardised processes while utilising local teams to address regional requirements and compliance standards.
