Business Details
22 Years
experience
Your Trusted Computer Repair Partner in London
Creative IT has been delivering professional computer repair and support services since 2004. Our team of experienced technicians specialises in laptop, desktop, and Apple Mac repairs for both individual users and businesses. We offer fast turnaround times, typically completing repairs within 1-2 days, with same-day services available for urgent cases. Our engineers are trained to handle hardware and software issues across all major brands, including Dell, HP, Lenovo, and Apple. We maintain a 90-day parts and labour warranty, demonstrating our confidence in the quality of our work. With multiple drop-off centres across London and nationwide courier options, we provide accessible solutions for clients throughout the UK.Our services extend to data recovery, virus removal, system upgrades, and component replacements, using high-quality parts to ensure reliable performance. We prioritise clear communication and customer support, offering expert diagnostics and transparent pricing. As a company registered since 2004, we combine technical expertise with a commitment to resolving complex IT challenges efficiently. Our Central London repair centre operates Monday to Saturday, with flexible service options including walk-in, ship-in, and secure courier collection.
Services
Laptop Repair
Desktop Repair
Mac Repair
Data Recovery
Same-Day Service
Details
- Year established: 2004
Highlights and features
- We have over 15 years of experience in computer repair services.
- Our engineers offer same-day repairs for urgent IT issues.
- We provide a 90-day parts and labour warranty on all repairs.
- Our technicians are trained to handle all major laptop and desktop brands.
- We offer nationwide courier collection and delivery services.
Services
Laptop Repair
We specialise in comprehensive laptop repairs for all major brands including Dell, HP, and Lenovo. Our technicians address hardware failures, screen replacements, and software issues with a typical 1-2 day turnaround. Same-day services are available for urgent cases, supported by a stock of genuine replacement parts.
Mac Repair
Our Apple-certified engineers repair all Mac models including MacBook, iMac, and Mac Pro devices. Services cover logic board repairs, data recovery, and macOS troubleshooting. We use quality components and offer a 90-day warranty to ensure long-term reliability of repaired systems.
Data Recovery
We recover lost data from failed hard drives, SSDs, and RAID arrays in a certified Class 100 cleanroom environment. Our engineers handle physical damage, accidental deletion, and file system corruption across Windows, macOS, and Linux platforms with a 'no data, no fee' policy for most cases.
Desktop Repair
Our technicians diagnose and repair desktop computers from brands like Acer, Asus, and Alienware. Services include component replacement, virus removal, and performance upgrades with a 90-day warranty. Most repairs complete within 1-2 business days using tested spare parts.
Same-Day Service
Urgent repair option available for critical hardware failures and software issues. We prioritise same-day diagnostics and repairs for laptops, desktops, and Macs when parts are in stock. This service operates alongside our standard 1-2 day turnaround options.
Questions
What types of laptops do you repair?
We repair all major brands including Dell, HP, Lenovo, Acer, Asus, Toshiba, and Apple MacBooks. Our technicians handle hardware failures, screen replacements, and software issues.
How quickly can you repair my computer?
Most repairs complete within 1-2 days. Same-day services are available for urgent cases when parts are in stock and workload permits.
Do you offer a warranty on repairs?
Yes, we provide a 90-day warranty covering both parts and labour for all repair services.
Can you recover data from a failed hard drive?
We offer professional data recovery in a Class 100 cleanroom environment. Our engineers handle physical damage, accidental deletion, and file system corruption across all storage devices.
What are your opening hours?
Our Central London centre operates Monday to Saturday from 9:00 AM to 6:00 PM. Nationwide courier collection is available outside these hours.
How can I send my device for repair?
Choose from walk-in visits, UK-wide courier collection, or ship your device directly to our London repair centre using tracked delivery services.
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