Business Details
50+ Years
experience
Expert TV & Computer Repair Services in Bath
Established in 1973, we are a family-run business dedicated to providing expert television and computer repair services in Bath and the surrounding areas. Our multi-generational expertise spans over five decades, adapting to technological advancements while maintaining a commitment to customer satisfaction. We specialise in extending the lifespan of electronic devices through repairs, fault-finding, and installations, helping reduce electronic waste. Our services cover all makes and models of televisions, computers, and aerial equipment, with a focus on quality and sustainability. We offer both workshop and call-out services, ensuring convenience for our customers.Our team combines traditional craftsmanship with modern techniques to deliver reliable solutions for both residential and commercial clients. We pride ourselves on transparency, offering clear communication and honest advice throughout the repair process. Our environmental awareness drives our approach to prioritise repairs over replacements whenever possible. With a 7-year warranty on new televisions and a range of refurbished options, we provide cost-effective solutions tailored to individual needs. Our long-standing reputation in the community reflects our dedication to excellence and customer-centric service.
Services
TV Repairs
Computer Repairs
Aerial Installations
Satellite Dish Services
Refurbished TV Sales
Details
- Year established: 1973
Highlights and features
- Family business operating since 1973 with multi-generational expertise
- Specialise in sustainable repairs to reduce electronic waste
- Offer 7-year warranties on new British-made televisions
- Provide free signal tests and customised installation solutions
- Combine traditional craftsmanship with modern diagnostic techniques
What people say
Expert technicians
Great customer service
Eco-friendly approach
Competitive pricing
Reliable repairs
Services
TV Repairs
We repair all makes and models of televisions including LED, QLED, OLED, and LCD. Our technicians handle screen replacements, signal issues, and component failures. Customers can bring devices to our workshop or arrange a call-out service for installations and complex repairs.
Computer Repairs
Expert fault-finding and repairs for laptops and desktops, including virus removal and data recovery. We offer hardware upgrades, Wi-Fi problem resolution, and network setup services. Refurbished computers are available for purchase with competitive pricing.
Aerial Solutions
Professional TV aerial installation, alignment, and signal optimisation. We conduct signal tests, perform FreeView upgrades, and fix reception issues including pixelation and freezing. Services include both domestic and commercial aerial installations across Bath.
Satellite Services
Comprehensive satellite dish installation and maintenance services. We handle positioning, signal calibration, and fault-finding for Sky TV and FreeSat systems. Our technicians resolve reception issues and install additional TV points for improved coverage.
Refurbished Sales
We sell reconditioned televisions and equipment at affordable prices. Our inventory includes tested devices with warranties. Customers can also loan replacement TVs during repair periods subject to availability.
People
Tim Hancock
Founder
Established the business in 1973, bringing decades of experience in television repair. Pioneered the company's commitment to sustainability and customer service. Continues to contribute technical expertise and business knowledge.
Pete Hancock
Co-owner
Joined the business in 2008, expanding services to include computer repairs and modern TV technologies. Combines traditional repair skills with contemporary technical knowledge. Manages day-to-day operations and customer relations.
Questions
What services do you offer?
We repair TVs, computers, and aerials, offer satellite dish installations, and sell refurbished equipment. Services include on-site repairs, data recovery, and Wi-Fi problem resolution.
Do you provide call-out services?
Yes, we offer call-out services for TV and computer repairs, aerial installations, and signal optimisation across Bath and surrounding areas during our operating hours.
What warranties do you provide?
New televisions come with a 7-year warranty. Refurbished equipment includes appropriate warranties. Repair work is guaranteed for 12 months from service completion.
Can you repair cracked TV screens?
Unfortunately, we cannot repair cracked or physically damaged TV screens. We can help source replacement televisions from our new or refurbished stock.
How do you handle environmental concerns?
We prioritise repairs over replacements to reduce e-waste. We offer refurbished equipment and advise customers on extending device lifespans through proper maintenance.
How can I book an appointment?
Contact us via phone at 01225 832737 or use our online contact form. Please note we operate Monday-Friday 9:30am-5pm and are closed on weekends.
