Business Details
14 Years
experience
Emergency
services
Expert IT Support & Managed Services in Bournemouth
Rejuvenate IT delivers comprehensive IT solutions to SMEs across the UK. With over a decade of experience, our team of certified technicians provides 24/7 support, managed cloud services, cybersecurity, and telecom solutions tailored to business needs. Headquartered in Bournemouth, we combine proactive monitoring, advanced threat detection, and rapid response times to minimize downtime. Our ISO 9001 accreditation and Cyber Essentials certification demonstrate our commitment to quality and security.We prioritize client relationships, offering personalized service through remote and onsite support, while maintaining a 15-minute average response time for critical issues. Our partnerships with industry leaders and investment in staff certifications ensure we deliver cutting-edge solutions that drive business growth.
Services
IT Support
Managed Cloud Services
Cybersecurity
VoIP Telephony
Website Design
Network Monitoring
Data Backup
Software Updates
Security Audits
Cloud Migration
Details
- Year established: 2012
Highlights and features
- 24/7 UK-based technical support with 15-minute response times
- ISO 9001 certified quality management systems
- Award-winning customer service (Gold Winner 2024/25 B2B Business Award)
- Proactive threat detection with 150+ hourly system checks
- Tailored IT solutions for businesses of all sizes
Associations and certifications
- ISO 9001
- Cyber Essentials
What people say
Exceptional technical expertise
Rapid response times
Holly's professionalism
Award-winning service
Effective problem resolution
Services
Managed IT Services
Our managed IT services provide continuous monitoring and proactive maintenance for business technology infrastructure. With 150+ hourly system checks, 24/7 threat detection, and rapid incident resolution, we ensure minimal downtime. Our UK-based technicians deliver tailored solutions including network security, data backup, and performance optimization. Businesses benefit from predictable costs through fixed pricing models and scalable support packages that adapt to growth requirements.
Cybersecurity Solutions
Comprehensive cybersecurity protection combining Cyber Essentials certification, ISO 9001 standards, and advanced threat detection. Our services include managed detection and response (MDR), human risk management training, and 24/7 monitoring. We implement robust security measures like firewalls, malware protection, and secure configuration while offering cyber insurance partnerships. Regular security audits and compliance support help businesses meet regulatory requirements and prevent 80% of common cyber threats.
Cloud Services
Scalable cloud solutions optimising business operations through Microsoft Office 365 migration and managed cloud infrastructure. Our services ensure secure data storage, seamless collaboration tools, and cost-effective scalability. With 24/7 monitoring and premium SLAs, we deliver enterprise-grade cloud performance. Businesses benefit from improved productivity through integrated platforms like OneDrive, SharePoint, and Teams while maintaining data security and compliance.
VoIP Telephony
Modern VoIP telephone systems offering cost-effective, feature-rich business communications. Our hosted solutions provide crystal-clear call quality, scalability, and advanced features including voicemail-to-email, video conferencing, and auto attendants. With 24/7 monitoring and geographic redundancy, we ensure 99.9% uptime. Businesses benefit from flexible call routing, seamless CRM integration, and free inter-office calls between Rejuvenate IT users while reducing traditional landline costs.
Website Development
Professional website design combining aesthetics and functionality for optimal user experience. Our services include SEO-optimised development, WooCommerce integration, and responsive design for mobile compatibility. We provide ongoing maintenance with plugin updates and performance monitoring. Businesses receive analytics integration for data-driven improvements and conversion-focused designs that enhance online visibility and lead generation through strategic digital marketing elements.
People
Sue Burgess-Lock
Managing Director
Leading Rejuvenate IT's strategic direction with over 15 years' experience in technology solutions. Focuses on client relationships and service excellence while maintaining ISO 9001 compliance standards.
Kalon Jaffray
Operations Manager
Overseeing daily operations and service delivery with a background in IT infrastructure management. Ensures efficient implementation of cloud solutions and cybersecurity protocols across client networks.
Connor Knight
Service Desk Manager
Managing technical support teams with expertise in resolving complex IT issues. Maintains the 15-minute average response time standard for critical business operations.
Holly Carter
Technical Support Engineer
Recognised for exceptional client service with expertise in SharePoint solutions and rapid issue resolution. Frequently praised in customer reviews for technical proficiency and communication skills.
Alex Greenwood
Solutions Engineer
Designing custom IT architectures with focus on cloud migration and network security. Implements scalable solutions aligned with business growth requirements.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, cloud computing, VoIP telephony, website development, and 24/7 technical support tailored to business requirements.
How quickly do you respond to IT issues?
Our average response time is 15 minutes for critical issues with 24/7 UK-based support available for emergency situations.
Which areas do you serve?
We support businesses across Dorset, Hampshire, and nationwide through remote IT management and onsite visits in Bournemouth, Southampton, and surrounding areas.
Are you certified for quality standards?
Yes, we hold ISO 9001 certification for quality management systems and Cyber Essentials accreditation for cybersecurity excellence.
Can I get a free IT consultation?
Yes, we offer free, no-obligation IT consultations to assess your business needs and recommend tailored technology solutions.
How do you ensure data security?
Through Cyber Essentials certification, ISO 9001 processes, managed detection and response systems, and regular security audits to prevent 80% of common cyber threats.
