Business Details
16 Years
experience
Emergency
services
Expert Computer Repairs in Poole & Bournemouth
iFixTech Parkstone was founded in 2010 by Paul Betteridge, a seasoned IT professional with over two decades of experience in computer technology. As Dorset's only Apple Independent Repair Provider, we specialise in expert Mac and PC repairs, data recovery, and comprehensive IT support for both home users and businesses. Our services extend to hardware upgrades, virus removal, cloud backup solutions, and managed antivirus subscriptions, ensuring devices operate at peak performance. Based in Poole, we serve Bournemouth, Christchurch, and surrounding areas, combining technical excellence with a commitment to community trust.Our proactive support plans and 24/7 monitoring provide clients with peace of mind, knowing their technology is maintained by certified professionals. We prioritise data safety, using genuine Apple parts where appropriate and offering transparent communication throughout every repair process. Our dedication to staying current with technological advancements ensures customers receive reliable, future-proof solutions tailored to their needs.
Services
Mac Repairs
PC Repairs
Data Recovery
IT Support Plans
Virus Removal
Details
- Year established: 2010
Highlights and features
- 20+ years of IT experience with Apple and Windows systems
- Official Apple Independent Repair Provider status
- Specialist data recovery services with imaging technology
- Proactive 24/7 system monitoring and maintenance
- Community-focused service with local Scout leadership involvement
Associations and certifications
- Apple Independent Repair Provider
What people say
Knowledgeable
Efficient
Reasonable prices
Excellent service
Quick diagnosis
Services
Mac Repairs
Specialist Apple device repairs using genuine parts and diagnostic tools. Covering MacBook screen replacements, SSD upgrades, and water damage recovery. Expertise in T2/Apple silicon systems ensures optimal performance restoration while maintaining data integrity.
PC Repairs
Comprehensive PC and laptop repairs including hardware replacements, virus removal, and Windows 11 upgrades. Skilled in gaming PC diagnostics and business IT support. Offers same-day fixes for common issues like power faults and storage upgrades.
Data Recovery
Professional recovery services for failed drives and accidental deletions. Utilises specialist equipment to retrieve data from SSDs, HDDs, and memory cards. Provides detailed recovery reports before proceeding with approved repairs.
IT Support Plans
Proactive subscription plans with 24/7 monitoring and automatic updates. Includes cloud backup, antivirus protection, and priority repair access. Designed to prevent issues through regular system optimisation and security checks.
Virus Removal
Complete malware and virus elimination using advanced Bitdefender technology. Includes system cleanup, security patching, and performance optimisation. Offers ongoing protection through managed antivirus subscriptions with automatic updates.
People
Paul Betteridge
Owner
Paul Betteridge, founder of iFixTech Parkstone, brings over 20 years of IT expertise. As Dorset's only Apple Independent Repair Provider, he specialises in Mac and PC repairs, data recovery, and business IT support. Committed to community service, Paul ensures every repair prioritises customer satisfaction and technical excellence.
Questions
What computer repair services do you offer?
We repair MacBooks, iMacs, PCs, and laptops including screen replacements, SSD upgrades, virus removal, and data recovery. Business IT support and proactive maintenance plans are also available.
Are you an Apple-certified repair provider?
Yes, we're Dorset's only Apple Independent Repair Provider using genuine parts and official diagnostic tools for T2/Apple silicon systems while maintaining competitive pricing.
How do you handle data recovery?
We image failing drives first, then provide detailed recovery reports. Diagnostics start at £60, with approval required before any data-risking procedures. Supports HDDs, SSDs, and memory cards.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency support for critical system failures. Our proactive monitoring service also detects potential issues before they become urgent problems.
What areas do you serve?
Based in Poole, we serve Bournemouth, Christchurch, Ringwood, Ferndown, and surrounding Dorset areas. Appointment-only drop-off available in the Lytchett Minster/Upton area.
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