Minimising downtime, maximising business efficiency
CrystalNet, a leading provider of IT support, is based in Salisbury and serves small and medium-sized enterprises throughout Wiltshire, West Hampshire, and Dorset. With over 20 years of experience in specifying and supporting computer networks, our team of experts is dedicated to delivering exceptional service and ensuring the smooth operation of our clients' networks.
Company Profile
As a premier "hands-on" computer network support provider, CrystalNet is committed to providing quality software, hardware, and support services that meet and exceed the needs and expectations of business owners and managers. Our team, led by Mark Pocock, proprietor and team leader, has a deep understanding of the importance of computer network systems as critical business assets and is dedicated to minimising customers' downtime.
Services
At CrystalNet, we offer a comprehensive range of services designed to meet the specific needs of our clients. Our services include:
Network Diagnostic: Our expert team will diagnose and resolve any issues with your network, ensuring that your systems are running smoothly and efficiently.
Network Design: Our experienced designers will work closely with you to design a customized network solution that meets your specific business needs and goals.
Remote Access: With our remote access services, you can access your network from anywhere, at any time, ensuring maximum flexibility and convenience.
LAN / WAN / Wireless: We provide expert support for all aspects of your network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks.
Firewalls: Our team will work with you to design and implement comprehensive firewall solutions that ensure the security and integrity of your network.
Web Services: We offer a range of web services, including website design, development, and maintenance, to help your business thrive online.
Customer Support
At CrystalNet, we are committed to providing exceptional customer support. Our team of experts is available to provide assistance with any network-related issues or concerns. With our around-the-clock support, you can rest assured that your network is always running smoothly.
Hardware and Software
Our expertise extends to all aspects of hardware and software, ensuring that your network is running efficiently and effectively. From servers and workstations to software applications and operating systems, our team is equipped to handle any technical challenge.
Overall Impression
The reviews consist of a single five-star review from John Burton, praising an IT consultancy for its exceptional service.
Key Points
- The consultancy is described as "fabulously competent", indicating a high level of technical expertise and proficiency.
- The reviewer highlights the "great, personal service" received, suggesting a strong emphasis on customer care and attention to detail.
- The reviewer explicitly recommends the consultancy, stating that it is "heartily recommended".
Conclusion
The review is overwhelmingly positive, recommending the IT consultancy for its outstanding professionalism and customer service.
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